hi
I have a M3 MBP, when I set the main display to be an external display rather than the built-in one and I try to open Cubase 13, the whole computer crashes.
As a workaround I set the built-in display as main display only when opening Cubase and revert back when I get to the hub to choose a project.
For what it’s worth, I’ve got the same general rig-- a 16" MBP M3, running three (and sometimes 4, when I open up the case), and I’m not having any problems of that nature.
I realize that’s not helpful beyond the suggestion that your issue’s likely not inherent to the MBP M3 itself…
Hope you get resolution-- and if I may be of any assistance, let me know.
Chewy
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thanks for your feedback, and your main display is set to one of the external displays when opening Cubase?
Cause that’s the only time the crash happens for me.
It is. I’ve got one of the displays coming straight out of the HDMI port on the laptop, one of them in the HDMI port on my Echo 20 Thunderbolt 4 Superdock (what a name!), and the third connected to an Anker USB extender that’s attached to one of the Thunderbolt 4 ports on the Echo.
When on the road I also have a Thunderbolt portable monitor that I use in tandem with my MacBook Pro, but it’s the secondary screen in that application.
Chewy
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Same issue here, M3 Max MBP. Wasn’t an issue before updating to the latest OS a few weeks ago.
Hi,
This sounds like it’s macOS issue.
yeah i’m on Sonoma as well, i don’t know if the problem goes away on previous OS, although Sonoma is supported by Cubase 13, so hopefully someone is going to fix the bug, since only Cubase crashes the computer for me.
Only an issue with Cubase for me as well. It seems that Sonoma 14.6 brought in some changes regarding the handling of external displays via introducing support for dual displays so maybe that could be causing an issue somehow? In my case, the crash happens even though I am only using one external display.
Cubase also crashed when I moved a Kontakt instrument instance from the MBP screen to the other external display while using the MBP as my main one.
Hi,
Could you attach the *.ips file(s), please?
I don’t seem to have any under CrashReporter (is that where I should be looking?). I have a Cubase 13 .diag file in DiagnosticReports which i can provide if relevant.
Just checked and Nuendo 13 seems to behave the same way.
Hi,
Mac: macOS Console utility > Crash Reports (or ~user/Library/Logs/Diagnostic Reports).
Only thing I am seeing is that .diag file unfortunately and a bunch of .panic files - the crashes don’t seem to be generating .ips files.
me neither, but upon restarting i get asked if i want to send the crash to apple, so i copied the text from the crash log
crash.rtf.zip (5.6 KB)
hope this helps
Hi,
To me it looks like macOS issue:
cpu 2 failed to halt with error -5: halt not supported for this configuration
i see, i can just use the laptop set to main display to avoid cubase crashing the OS, so at least i have a workaround, it’s really no big deal, but thought i’d share the issue anyway, and i submitted the crash to apple as well, thanks
In the meantime you can run the Apple Diagnostics test to make sure that you don’t have a hardware failure: Use Apple Diagnostics to test your Mac - Apple Support
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yeah, no hardware issues were found, thanks