So I opened Steinberg download assistant today, which automatically updated my library manager. Now apparently I have no sound content despite owning Absolute 6 and having over 100GB installed. Despite refreshing content location it is telling me I have no sounds. Super annoying. Seriously? These auto updates are really messing with the program. Quite ironic really.
Can you navigate to the location where the sound content is stored? If you double click on a .vstsound file it should open up the Steinberg Library Manager and register the content and any other content it finds in that location or sub-folder. Worth a go.
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That would seem the logical suggestion, but I haven’t moved my content or any prefs files so, I shouldn’t need to register the sounds again. I would like to know from Steinberg why this has happened in the first instance. It appears when I open Cubase 12 my sound content still works, so something really weird has gone on with that update. I am waiting to see is Steinberg have the remedy or anybody else has experienced this issue.
Your not registering the sounds themselves, just their current location. Steinberg is using the word “register” differently in two different contexts.
Cubase will let you put your sounds anywhere you tell it to when downloading - even scattered across different disks. And this will all work fine as long as the Library Manager has correctly registered each library’s location - which it will normally do during installation.
You can see & move a library’s location using the Library Manager. And that works great for moving a couple of libraries. But if you’ve got a bunch it is much less work to register them in bulk as described above.
I’m not sure. I guess if you want to fix the problem you could try the suggested remedy. Best of luck.
Thanks folks. I probably should have opened a support ticket as I am more-so fundamentally trying to figure out why the aforementioned error occurred. I have never had this issue and my sounds (license/content checks) are still working as usual. I understand what you mean by registering sounds and am quite familiar with the Steinberg ecosystem as I have used it for many years. I was actually hoping somebody from Steinberg may shed some light on whether the library manager update was affecting others or if something else was amiss. I will probably just leave it until it presents a real issue or the next update fixes it. I know how these things can be. Think I have more content than I can shake a stick at anyway. As long as all my licences work.
So this is certainly an update issue. I rolled back to 3.2.20 and my libraries have reappeared. Tried the update again from a .dmg and they disappeared again. I have my sounds on an external ssd and use a symlink to the root folder. This has not presented issues in the past. I am using a MacOS intel system on Monterey. I have rolled back again for now, but am unable to use the download assistant as it will auto update and delete the libraries from the manager again. Problem being, I need the two to communicate with each other in order to update certain sounds. Guess I will have to manage for now and hope the next update fixes this (whenever that is).
