Missing buttons in Dorico for iPad version 2.1.0.1029

Edna_French · March 16, 2022, 7:47pm

I’m using iPad Pro (12.9-inch)(5th generation), software Version 15.3.1, Capacity 256 GB, Available 33 GB.

I absolutely love Dorico for iPad. The tutorials are very informative. The staff is both creative and helpful. And the community is great.

I’ve used Dorico for iPad for about 1.5 years and am just started using Version 2.1.0.1029.

I need help with several things.

The hamburger in upper right corner is missing.
The redo button and share button are also missing.
The icon that slides the right panel open is missing. (Left and bottom buttons are still showing and operational.)

Offloading and then restoring the App did not correct the problems.

I hope someone can help so I can enjoy music again. I’m not a techie.

Thanks
Edna French
410-960-1573

rubberfingers · March 16, 2022, 8:16pm

Are you in “portrait” or “landscape” mode? Dorico works better when your iPad is horizontal.

Edna_French · March 16, 2022, 8:28pm

Landscape, horizontal.

"Stay Hungry. Stay Foolish."
—Steve Jobs

Edna_French · March 17, 2022, 1:54am

Thanks so much for reaching out to me.

rubberfingers · March 17, 2022, 1:59am

Sorry, I’m stumped!

Edna_French · March 17, 2022, 2:14am

Maybes this will help?

"Stay Hungry. Stay Foolish."
—Steve Jobs

rubberfingers · March 17, 2022, 3:29am

Oh yeah, the hamburger and redo aren’t on mine either. I guess I hadn’t noticed. Hopefully someone more knowledgeable will chime in.

Edna_French · March 17, 2022, 4:02am

Cross fingers

"Stay Hungry. Stay Foolish."
—Steve Jobs

StephenGraham · March 17, 2022, 10:15am

Yes I had the same problem. Essentially in portrait mode the Setup/Write/Engrave/Play buttons need to become a popup list and that then allows room for the hamburger in top right.

I found just rotating to landscape and then back to portrait solves the problem although it is a bug that needs correcting.

dspreadbury · March 17, 2022, 11:32am

Yes, for the time being you should find that simply rotating your device to portrait and then back again to landscape is sufficient to take care of this problem.

Edna_French · March 17, 2022, 1:43pm

Thank you so very much.

"Stay Hungry. Stay Foolish."
—Steve Jobs

Edna_French · March 17, 2022, 1:45pm

Thank you, Daniel. I truly appreciate you taking the time to reply.

Dorico for iPad is a fine product and I truly enjoy using it.

"Stay Hungry. Stay Foolish."
—Steve Jobs

Edna_French · March 17, 2022, 7:34pm

Hello Tim,

Sorry I couldn’t get back to you earlier today.

Thank you for pointing me to the forums. That was good advice.

Daniel Spreadbury gave the definitive answer this morning.

"Stay Hungry. Stay Foolish."
—Steve Jobs

Edna_French · March 17, 2022, 7:36pm

See screenshot below.

—-//

Hello Tim,

Sorry I couldn’t get back to you earlier today.

Thank you for pointing me to the forums. That was good advice.

Daniel Spreadbury gave the definitive answer this morning.

"Stay Hungry. Stay Foolish."
—Steve Jobs

Edna_French · July 19, 2022, 11:27pm

These same buttons are not visible again. Rotating the screen does nothing.

Feels like I possibly locked it somehow.

dspreadbury · July 20, 2022, 10:50am

Have you locked your iPad’s display rotation? If so, you can unlock it via Control Center:

Edna_French · July 20, 2022, 1:53pm

Blush…
The simplest things can cause challenges.

Thank you, again.

A.A_de_Hulster · December 27, 2024, 6:39pm

Thanks! I have been puzzled and hindered by this “absence” for months now and could’t find an answer anywhere.