Hello all, Has anyone encountered multiple, but sporadic eLicenser error messages on starting, since updating to Cubase 10.0.20?
I am seeing a varied range of “eLicenser Control - Error” messages, including “Class Not Registered” Application Not Registered" “Failed to send GetInfo command” “Materializing Failed” (I’d love to know what that one means!) some referring to Cubase 10 / Artist, and some to VST Transit or VST Connect.
If I boot up Cubase 9, these don’t appear at all, and occasionally they won’t appear with Cubase 10 either, especially after re-bootin the Mac completely. This was logged twice with Steinberg’s own helpline in the last two weeks, (including sending them the eLicenser log) with no response from them at all !!
I am running OS 10.12.6 on a well spec’d 2009 MacPro. I have re-installed the elicenser control software x 5, and Cubase 10 x 3, and the dongle is plugged directly into the front USB port. I am currently trying running the Mac with all USB devices disconnected apart from the keyboard, mouse and dongles. (Is the such a thing as a USB address / device clash?)
Im very familiar with OS X, so quite happy to do some hunting if anyone has any clues what to do next?