My cubase AI is not shown on steinberg my products page

I have a few questions. First is, on topic title. My cubase ai which i have installed via a sound card that i bought is not shown on the steinberg website. Is that normal? And i also want to add that my sound card is shown on website.

Second is, i want to buy cubase elements. I live in Turkey, which is not directly supported by stein berg but distributors. Is it possible that if i can buy elements from stein berg’s website?
Thank you,
Have a nice day…


You have to register Cubase to your MySteinberg account.

Yes, you can buy the upgrade online.