Cubase 15.0.30 64bit2026.7.19 9.57.45.577.dmp (1.8 MB)
Whoever can decode this, please let me know if Divisimate 2 is causing this issue or please advise.
Windows 11 Ultra 9 32gigs ram 24tb drives
Alan Russell
fyi, anyone can do this analysis using Windbg. check out Install WinDbg - Windows drivers | Microsoft Learn
Thank you Steve as always
I think this falls into the category of things Steinberg would need to look into directly as the stack trace WinDbg gives only mentions a few Windows system call and library things that aren’t in Cubase itself. In particular, no plugins are mentioned in the call stack. The error is an access violation, which means Cubase is trying to read or write a location it doesn’t have permission to access (probably something like a pointer calculation gone awry so that it doesn’t point to anything legit).
Here is the information from WinDbg’s “analyze -v” command:
************* Path validation summary **************
Response Time (ms) Location
Deferred srv*
************* Preparing the environment for Debugger Extensions Gallery repositories **************
ExtensionRepository : Implicit
UseExperimentalFeatureForNugetShare : true
AllowNugetExeUpdate : true
NonInteractiveNuget : true
AllowNugetMSCredentialProviderInstall : true
AllowParallelInitializationOfLocalRepositories : true
-- Configuring repositories
----> Repository : LocalInstalled, Enabled: true
----> Repository : UserExtensions, Enabled: true
>>>>>>>>>>>>> Preparing the environment for Debugger Extensions Gallery repositories completed, duration 0.000 seconds
************* Waiting for Debugger Extensions Gallery to Initialize **************
>>>>>>>>>>>>> Waiting for Debugger Extensions Gallery to Initialize completed, duration 0.187 seconds
----> Repository : UserExtensions, Enabled: true, Packages count: 0
----> Repository : LocalInstalled, Enabled: true, Packages count: 46
Microsoft (R) Windows Debugger Version 10.0.29617.1000 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [D:\Downloads\Cubase 15.0.30 64bit2026.7.19 9.57.45.577.dmp]
User Mini Dump File: Only registers, stack and portions of memory are available
************* Path validation summary **************
Response Time (ms) Location
Deferred srv*
Symbol search path is: srv*
Executable search path is:
Windows 10 Version 26200 MP (24 procs) Free x64
Product: WinNt, suite: SingleUserTS Personal
Edition build lab: 26100.1.amd64fre.ge_release.240331-1435
Debug session time: Sun Jul 19 06:57:45.000 2026 (UTC - 7:00)
System Uptime: 0 days 0:31:56.490
Process Uptime: 0 days 0:16:33.000
...............................................
This dump file has an exception of interest stored in it.
The stored exception information can be accessed via .ecxr
(5980.6510): Access violation - code c0000005 (first/second chance not available)
+------------------------------------------------------------------------+
| This target supports Hardware-enforced Stack Protection. A HW based |
| "Shadow Stack" may be available to assist in debugging and analysis. |
| See aka.ms/userhsp for more info. |
| |
| dps @ssp |
| |
+------------------------------------------------------------------------+
For analysis of this file, run !analyze -v
ntdll!NtGetContextThread+0x14:
00007ffe`2d5e1fb4 c3 ret
0:000> !analyze -v
...............................................
*******************************************************************************
* *
* Exception Analysis *
* *
*******************************************************************************
KEY_VALUES_STRING: 1
Key : AV.Type
Value: Execute
Key : Analysis.CPU.mSec
Value: 1078
Key : Analysis.Elapsed.mSec
Value: 10591
Key : Analysis.IO.Other.Mb
Value: 39
Key : Analysis.IO.Read.Mb
Value: 1
Key : Analysis.IO.Write.Mb
Value: 94
Key : Analysis.Init.CPU.mSec
Value: 171
Key : Analysis.Init.Elapsed.mSec
Value: 4294
Key : Analysis.Memory.CommitPeak.Mb
Value: 182
Key : Analysis.Version.DbgEng
Value: 10.0.29617.1000
Key : Analysis.Version.Description
Value: 10.2604.29.1 amd64fre
Key : Analysis.Version.Ext
Value: 1.2604.29.1
Key : Failure.Bucket
Value: SOFTWARE_NX_FAULT_INVALID_POINTER_EXECUTE_c0000005_Cubase15.exe!Unknown
Key : Failure.Exception.Code
Value: 0xc0000005
Key : Failure.Exception.IP.Address
Value: 0x100
Key : Failure.Hash
Value: {bb8ab257-722c-4d2f-a673-d7792754d47d}
Key : Failure.ProblemClass.Primary
Value: SOFTWARE_NX_FAULT
Key : Faulting.IP.Type
Value: Null
Key : Timeline.OS.Boot.DeltaSec
Value: 1916
Key : Timeline.Process.Start.DeltaSec
Value: 993
Key : WER.OS.Branch
Value: ge_release
Key : WER.OS.Version
Value: 10.0.26100.1
Key : WER.Process.Version
Value: 15.0.30.287
FILE_IN_CAB: Cubase 15.0.30 64bit2026.7.19 9.57.45.577.dmp
NTGLOBALFLAG: 0
CONTEXT: (.ecxr)
rax=00000000ffffffff rbx=000000003a784480 rcx=00000000517d08d0
rdx=0000000000010018 rsi=0000000000000000 rdi=000000004da3e260
rip=0000000000000100 rsp=000000000015ecd8 rbp=000000000015ee50
r8=0000000000010000 r9=0000000000205000 r10=0000000000000000
r11=000000000000000a r12=00000001270d9f70 r13=000000000015ef30
r14=000000012a5c0f70 r15=00000000f7c19590
iopl=0 nv up ei pl nz na po nc
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010202
00000000`00000100 ?? ???
Resetting default scope
EXCEPTION_RECORD: (.exr -1)
ExceptionAddress: 0000000000000100
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 0000000000000008
Parameter[1]: 0000000000000100
Attempt to execute non-executable address 0000000000000100
PROCESS_NAME: Cubase15.exe
EXECUTE_ADDRESS: 100
ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.
EXCEPTION_CODE_STR: c0000005
EXCEPTION_PARAMETER1: 0000000000000008
EXCEPTION_PARAMETER2: 0000000000000100
STACK_TEXT:
00000000`0015ecd8 00000001`431c3515 : 00000000`3a784480 00007ffe`2afc50d9 00000000`0015ef30 00000001`270d9f70 : 0x100
00000000`0015ece0 00000001`431a5c8e : 00000000`4da3e260 00000000`0b354490 00000000`00000320 00000000`d3ab47d0 : Cubase15+0x31c3515
00000000`0015ed10 00000001`437932bb : 00000001`2a5c0f70 00000000`0b354490 00000000`d3ab47d0 00000000`00470000 : Cubase15+0x31a5c8e
00000000`0015ed50 00000001`41eb2a0e : 00000000`d3ab47d0 00000000`0015ef80 00000000`0015ef40 00000000`0015ef30 : Cubase15+0x37932bb
00000000`0015eec0 00000001`437f23d6 : 00000000`00000000 00000000`d3ab47d0 00000000`00000000 00000000`00000000 : Cubase15+0x1eb2a0e
00000000`0015ef30 00000001`4389537f : 00000000`ee5f4310 00000000`d3ab47d0 00000000`0015f000 00000000`d3ab4b58 : Cubase15+0x37f23d6
00000000`0015ef60 00000001`44694289 : 00000000`00000005 00000000`00000000 ffffff84`000001a9 00000038`000001a9 : Cubase15+0x389537f
00000000`0015efc0 00000001`44768eb6 : 000001b4`000001a9 00000000`47d9e8f0 00000000`47d9e8f0 00000000`00000001 : Cubase15+0x4694289
00000000`0015f000 00000001`44766632 : 00000000`00000000 00000000`47d9e970 00000000`00000000 00000000`00000000 : Cubase15+0x4768eb6
00000000`0015f0a0 00000001`447692e7 : 00000000`47d9e970 00000000`47d9e970 00000000`0015f2b1 00007ffe`2a752320 : Cubase15+0x4766632
00000000`0015f180 00000001`44764f94 : 01dd1786`9353aae1 00000000`0015f300 00000000`00000000 00000000`47d9e970 : Cubase15+0x47692e7
00000000`0015f200 00000001`446831de : 00000000`f169cf00 00000000`00000000 00000000`f169cfc0 00000001`477cc190 : Cubase15+0x4764f94
00000000`0015f300 00000001`44b26c33 : 00000000`fa48b3d0 00000000`00020000 00000000`fa434b90 00000001`44b32d29 : Cubase15+0x46831de
00000000`0015f360 00000001`44b2258e : 00000001`44b26bc0 00000001`477cc190 00000000`00000113 00000000`00000000 : Cubase15+0x4b26c33
00000000`0015f3c0 00000001`44b22872 : 00000001`477cc190 00000000`000f0088 00000000`00000000 00000000`00000113 : Cubase15+0x4b2258e
00000000`0015f420 00000001`44b1a629 : 000001be`2e884fe4 00000001`477cc190 00007ffe`2d5f7b18 00000000`00000000 : Cubase15+0x4b22872
00000000`0015f450 00000001`44b07a70 : 00000000`02c2af60 00000000`00000000 00000000`00000000 00000000`00000113 : Cubase15+0x4b1a629
00000000`0015f480 00000001`44b33da1 : 00000000`00000000 00000000`00000001 00000000`00000000 00000000`00000000 : Cubase15+0x4b07a70
00000000`0015f4b0 00007ffe`2b2ec396 : 00000000`00000000 00000000`0015fdb0 00000000`00000001 00000000`00000000 : Cubase15+0x4b33da1
00000000`0015f950 00007ffe`2b2ea7ed : 00000000`0052bd68 00000001`44b33a50 00000000`000f0088 00000000`00000000 : user32!UserCallWinProcCheckWow+0x356
00000000`0015fab0 00000001`44b18d9e : 00000000`0052bd68 00000000`0052bc88 00000000`0052bd68 00000000`0052bd68 : user32!DispatchMessageWorker+0x1dd
00000000`0015fb30 00000001`44b0984f : 00000000`0052bd60 00000000`0052bc88 0000067b`00000193 00000000`00000000 : Cubase15+0x4b18d9e
00000000`0015fba0 00000001`44b07350 : 00000000`0052bc88 00000000`00000000 00000000`00000000 00000000`00000000 : Cubase15+0x4b0984f
00000000`0015fbd0 00000001`44b071cb : 00000000`0052bc88 00000000`0052bc88 00000000`00000000 00000000`07438e20 : Cubase15+0x4b07350
00000000`0015fc30 00000001`4467c838 : 00000000`00000000 00000000`0052bc90 00000000`00000000 00000000`00000000 : Cubase15+0x4b071cb
00000000`0015fc80 00000001`4394f569 : 00000000`00522880 00000000`00522880 00000000`00522b00 00000000`00522b38 : Cubase15+0x467c838
00000000`0015fcb0 00000001`44ccc10e : 00000000`00000000 00000000`0015fcd8 00000000`0015fd18 00000000`0015fcd8 : Cubase15+0x394f569
00000000`0015ff20 00007ffe`2bc8e957 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : Cubase15+0x4ccc10e
00000000`0015ff60 00007ffe`2d52ad6c : 00000000`00000000 00000000`00000000 000004f0`fffffb30 000004d0`fffffb30 : kernel32!BaseThreadInitThunk+0x17
00000000`0015ff90 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x2c
STACK_COMMAND: ~0s; .ecxr ; kb
SYMBOL_NAME: Cubase15+31c3515
MODULE_NAME: Cubase15
IMAGE_NAME: Cubase15.exe
FAILURE_BUCKET_ID: SOFTWARE_NX_FAULT_INVALID_POINTER_EXECUTE_c0000005_Cubase15.exe!Unknown
OS_VERSION: 10.0.26100.1
BUILDLAB_STR: ge_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
IMAGE_VERSION: 15.0.30.287
FAILURE_ID_HASH: {bb8ab257-722c-4d2f-a673-d7792754d47d}
Followup: MachineOwner
---------
The vst you mentioned is not indicated in the dump, but the best way to really know is would be to remove it and see if Cubase crashes.
To test all your plugins there’s the Half-Split troubleshooting technique.
Here’s a link to an AI generated answer that looks pretty much correct
P.S. - If you install WinDbg and use it to load the DMP file, then run the “analyze -v” command, the call stack I’m alluding to is this part:
If it were a specific plugin, you’d likely see something that relates to a plugin in this list. For example, here is one from a crash I had back in April that was caused by Waves Sync Vx:
My guess given that the exception address is 100 and an access violation is a null-pointer memory access.
Later you see:
Someone much more familiar with Windows dumps should comment. An overrun of a buffer allocated on the stack would one common cause.
To expand on this a bit, this error appears to indicate that the CPU tried to execute code that is not program code. The most likely cause for this would be a stack overrun trashing the program return address from a function call. When this occurs, it is quite possible for a stack dump to be corrupted, making diagnosis difficult.
Again, someone more acquainted with Windows memory dumps might be able to tell more.
Seems likely to me that this is a misbehaving plugin corrupting the stack. The question subsequently is whether the failure has corrupted program data.
Thank you for all the legwork it seems all Greek to me
LOL, to be honest, despite having a fair bit of software troubleshooting background (and degrees in computer science), it mostly does to me, as well. BUT the key for us as users (at least from my perspective), is that using WinDbg to get the stack trace can sometimes quickly nail down whether the issue is likely with a plugin (and which one, if so), or if it’s more likely to be in Cubase itself. (I suspect the latter in your case.) Beyond that, it’s likely to need the respective support people and developers to look into the details to find and fix any bugs since, even if we have the skills to do that sort of work, we don’t have access to their code. But getting them the DMP file and a description of what you were doing at the time – even better would be if you have some specific steps to recreate the problem – will generally be the first step for helping them figure it out. And the stack trace may at least suggest the answer to the “who ya gonna call?” question.
Perfectly stated Rick as always I always transmit my issues to Steinberg and most likely the problem lies within CUBASE 15 pro latest version
It’s basically a wait-and-see game
Thank you for your reply
Alan Russell