Hi,
I haven’t used Cubase for about 3 months or so and launched it yesterday for a new project. And for some reason my presets are all gone and so are the default ones. I have C6 64 and C6 32 installed side by side and all my presets are still there in C6 32. How can I solve this without reinstalling C6 64 or trashing prefs?
It’s easier to see what I’m talking about in video: - YouTube
Thanks
I browsed to directories for the 32 and 64bits version of Cubase
C:\Users\Name\AppData\Roaming\Steinberg\Cubase 6\Presets
C:\Users\Name\AppData\Roaming\Steinberg\Cubase 6_64\Presets
And many folders are missing! How come? Can I safely copy the missing folders from the 32 preset directory to the 64 one without corrupting anything?
http://img811.imageshack.us/img811/2738/38710676.jpg
EDIT: Although I just created a track preset to test things out, I can’t find any *.trackpreset file in \Documents and Settings<user name>\Application Data\Steinberg\Track Presets as stated in the following link:
I tried to use Reverence and also no preset are showing.
Same thing with each included plugin.
For retrieving the presets of a C6 64 bits installation, I would do the following :
- Carefully backup all the content of the C:\Users<username>\AppData\Roaming\Steinberg\Cubase 6_64\Presets folder,
- Delete all its content and copy in it all the content of the C:\Program Files\Steinberg\Cubase 6\Presets one,
- Add back from your backup eventual custom made presets in it at their relevent places,
- Launch Cubase and use Mediabay to rescan all the involved folders, especially the C:\Users<username>.…\Presets one and its subfolders.
Thanks, I just did that. Unfortunately the presets are stil not showing.
Hmmm… Sure of Mediabay rescan ? If so, I’m afraid that you are for a C6 repair/reinstallation…
FWIW, here is my C:\Program Files\Steinberg\Cubase 6\Presets contents (see the attachment). Do you have more or less the same thing ?
Ok, maybe I’m doing something wrong with the Mediabay. Your post made me rescan the Factory Content folder in Mediabay.
http://imageshack.us/a/img818/6857/58296437.png
Now the default program presets are showing fine:
http://imageshack.us/a/img541/9154/76536274.png
http://imageshack.us/a/img838/2304/83225423.png
But when I close Cubase, restart it and create a new project with a Reverence or GEQ-10 instance, the presets are still not showing. I have to rescan Factory Content folder in Mediabay to make them reappear. I don’t get it.
Well, maybe something more radical… Get rid of the following preferences files (C:\Users<username>\AppData\Roaming\Steinberg\Cubase 6_64):
mediabay3.db
MediaDefaults.xml
MediaFactoryDefaults.xml
ContentManager.xml
Then relaunch Cubase and make a complete rescan of your system with Mediabay, carefully choosing all the rinvolved folders. Will take a while but, at least, you’ll be sure that the Mediabay database is renewed and not corrupted.
Orherwise, I’m without solution…
Thanks, it seems it did the trick. I wish I could understand how it happened to prevent it to happen again.
I went deep in my memory (I think it was with Cubase 4)… I had a problem similar with Mediabay and presets sometimes here, sometimes not. As I saw the mediabay3.db in the preferences folder, I thought it could be safely deleted as other preferences files. So, I proceeded, rescaned and it solved the problem. The kind of things that you learn the hard way…
Now, don’t ask me why these files can get corrupted : could be anything and it’s something as old as Cubase preferences files history…
Glad you got it sorted.
Yeah, it’s very odd. Cubase is the only software I own that needs to trash its prefs for troubleshooting.
Thanks again!