N11 - Crashes with grafic driver issues


started running N11 in our studio. Love some of the new features but we are having trouble with something graphic driver related.

There are random crashes - sometimes during editing with crossfades, sometimes using zoom functions on the Nuage Master and also during recordings! Meters are freezing and you get the message of an unrecoverable error.

Has anyone had similar experiences?

Error Code = 0x80070005

Our setup is W10 with i7, Graphic AMD Firepro W5100 and NUAGE.

Thanks for help!


had similar problems with Nuendo 8.3 on a W10, i9 machine combined with Nuage and with exactly the AMD Firepro W5100 in 2019. In my case Nuendo crashed occasionaly without exact reasons, sometimes even without any action. Couldn’t solve the problem and returned the machine to my specialized reseller because there was no solution for the problem (it was brandnew). Since 8.3 Nuendo seems to be very picky regarding graphics cards or some mainboard-graphic cards-processor combinations… Perhaps you could change the graphics card - that was the only “solution” the steinberg support had. But it was weired because regarding to the specialized post pro studio reseller this configuration (except the processor type that was brandnew) worked at other clients.

Sorry that i can’t tell you a solution but i hope with more bug-reports steinberg will maintain their QA departement as there seems to be some essential gaps (I had also some weired bugs with Nuendo10.3 on macs - but luckily not as hard as the crash while working but often also problems with the graphics. Since the introduction of the new faster developement cycles there seems to be a growth of bugs also).

Hope you find a solution and get your system running reliable.


I’m on win10 i9 9900k, windows 10 with Nuage.
I’m hunting random crashes (Nuendo shutting down without any crash window or crashdump) for a year now. not frequent, but annoying of course.
One thing I found was that crashes was happening when CPU temp was spiking, so I changed the cpu cooling to more efficient and crashes became less frequent but still happened.
next thing I did I switched graphic adapter from nvidia 1080 to radeon pro 5700 few days ago. Didn’t have a crash since then, but it’s too soon to be sure.