I installed a full version of Kontakt 6 in May. Worked fined. I purchased Spitfire Solo String, which works with Kontakt, yesterday. The library installed without a problem. In order to access the library through Kontakt, I need to add it by way of Native Access. When I attempt to open Native Access, I get nothing. There’s a flash of a white blank screen that immediately goes away. The NI icon at the bottom of the screen shows the app to be open, however, selecting the icon does nothing. The Task Master also confirms that the app to be running. I have uninstalled all the NI applications and installed a fresh download (1.13.0). Kontakt continues to work with the NI libraries that I initially downloaded. I would really like to use my new library.
Below are the specs of my machine. I would appreciate any direction on where to look. NI support seems really weak.
Dell Precision 3630 Tower
Windows 10 Pro for workstations
OS build 18363.1139
Intel Xeon Processor
128 GB RAM
Free space 1.4 TB