Are your midis setup right in the midi setup ?..
devices menu/setup/midi port
i use automap pro, here you dont need to setup a generic controller,
you setup in automap, hence the controller is not setup to send midi
nor is cubase setup to recieve midi from this controller.
it sends key commands… basically cubase thinks its the computer keys that are talking
not a midi message from a midi controller.
This also leaves your midi data buss in & out less congested…
So am sorry I cannot help but wanted to share this information.
I use the launchpad so thats 64 key commands at hand & another 64 by turning the
page so to speak. Fantastic workflow !
I did try initially with the generic setup but was experiencing the setup to re-patch
commands unknown to me so I tried the above & all is really sweet.
I could be wrong but I think the generic setup is more for midi & controllers … i.e.
controlling synths, the mixer etc… but not so good with key commands …
Only My thoughts & also obviously only regarding My current Computer & App setup/version.
It works…
Good luck