I have been running WL 6 on a PC (XP) for several years and decided to upgrade to 7 on a new MacPro, with a Blackmagic HD Extreme card. I went through the licensing procedure for the dongle and WL 7 recognises the license.
I keep getting an error saying that "“The audio card output could not be set to this sample rate: 44100 Hz. Either the device does not support this sample rate, or it is in slave-mode and its sample rate cannot be changed by WaveLab”.
Is this card not supported? I don’t think that there is a way to manually switch audio in the control panel to 44.1, or am I missing something fundamental (hopefully the latter!!)
And I have discovered a serious issue now… despite the dealer assuring me that when I update the dongle, it would still run on the PC (WL 6) - it doesn’t appear to, so right now, I can’t continue with any current projects that I have.
Menu / Options / Audio Streaming Settings…
Can you choose ASIO driver or Core Audio for your audio device ?
Can you open “Control Panel” button found in this dialog
then it should be possible to set sample rate ?
Can’t choose either of those two. All I see is Built-In and Blackmagic.
From either of those two control panels, I can’t set the sample rate. With Built-In selected, if I chose ‘built-in line output’ from the CP, I hear audio coming from the Mac’s internal speaker, even if the preference audio in the Mac’s CP output is set to Blackmagic.
“Blackmagic HD Extreme” apparently is a video card, and in the specs it says: “Audio Sampling: Television standard sample rate of 48 kHz at 24 bit.” So your only option is to set Wavelab to 48 k, or get a separate audio interface.
Open WL with Built-in Audio or select this in Audio Streaming Settings…
then go to Recording dialog and select Sample rate and bit resolution
48 kHz and 24-bit or 16 bit save this as a present.
close the recording dialog
playback and record with the Built-in Audio
Open Audio Streaming Settings…
select your Black Magic driver now and set Input/Output
try to playback and record in WL
Does it work now ?
Have you been contact with Black Magic support or forum ?
I tried what you suggested, but it hasn’t made a difference, unfortunately.
I have not contacted BM, as I am not going to be able to use the card for mastering at 44.1.
What confuses me is the following:
If I open up a wave file in Quicktime (which plays audio through whatever is selected in prefs) and set playback in the audio preferences to the BM card, it plays perfectly - even a 44.1 file at the correct pitch/speed.
If I set playback in WL to built-in, it plays through the internal speaker. When I set the Mac’s audio prefs to playback through the BM card, when I hit play in WL, it still plays through the internal speaker.
On my WL6 PC setup, I used to set WL to play out of the asio driver. Is there nothing similar in 7/Mac?
Can you point me to a list of Mac audio cards that would work… maybe I just need to get another card?
Month’s ago I was using WL7 on my mac under snow leopard. I am sure that I was using WL with 44.1khz files and on occasion I would have to close and open WL when I changed to a file with a different sample rate. I saw that message before closing and opening and then the problem was solved. But I did entire 44.1 mixes using the Blackmagic.
However, now I have gone back to test this on my system and I get the same situation as described above.
I have a Blackmagic Intensity Pro card installed, that I use for all of my audio output on the mac. Both 44.1 and 48.
However it doesn’t work with WL7.
This is not only a problem with WL but Soundtrack Pro gives the same warning message when a 44.1 project is open.
I do play 44.1 files using Quicktime player and i-Tunes. The sound does come out of the Blackmagic card.
I’m pretty sure as Arjan is pointing out Blackmagic HD Extreme
is a video card first and most and is supporting 48 kHz sample rate
WaveLab has never had a resampler function in the background
Audio card has to support the sample rate set by the user.
Don’t be deceived; those apps use real-time SRC to go to the current interface sample rate! Something Wavelab will never do, as S-EH says; hence the current problem. (Ofcourse you can put Crystal Resampler in the master section and have the same effect)