I just purchased a UR44. I have registered and have an eLicense. I have tried countless time to obtain a download link for Cubase AI (Not sure but is their different versions?, can I download and use my activation for AI 9?). Each time I enter my download access code or eLicense, actually I’m not sure which to use (I have a download access number on a paper card, but each time I enter it it says fails. When I go into my account and go to My Products and click on Enter Download Access Code I enter the Download Access Code on the card and it says it does not exist? When I copy my eLicense code it takes it but says it was successfully registered (but I’ve don this about 5 times now and no download load link to the software. All I get is a "I’m Done? button at the bottom of the page which does nothing?
So my question is what version of Cubase AI am I entitled to, and where can I download it with my Access Code and eLicense?