I first used Cubase back in the Atari days ! The last version I used was Cub 5. I stopped because the support amongst other things became unworkable with. The program itself I always loved (maybe when it’s your first and only one the comfort zone will always be there). I went to other DAWS Ptools Reaper Studio 1 and then couldn’t afford Cubase my first love. I can now and have used the upgrade to Cubase 11 which looks majorly back a very good recording program.
I bought the USB and received the email codes download access and licence activation. Upon activation it simply says no licence is there. Gone through the forums and the volumes of activation paraphernalia. Still no joy. Was sent the same activation code 5 times. Of course same result Made a support ticket over a week ago. Nothing.
I mean really. Effectively I’m a new customer and this is how they are dealing with it. It looks like nothing has changed in the last dozen or so years in terms of support. It looks a fantastic program but one that Steinberg seems not to want me to use !! Strikes me that it should take all of 5 minutes to send me a code that actually works!?
Is there anyone on here from Steinberg who can do something about this ? or do I end up trying to get my money back and stick with my current daw?
Honestly talk about poor.