Thanks for your message.
Please provide us with the exact steps to reproduce this problem, to allow our engineers to comment on it.
Please double check: Can you think of any specific steps that led to the issue (e.g. connecting hardware, phones etc.)?
Please check the following steps:
- Close all running apps, including Cubasis
- Fully shut down the iPad
Does this help to resolve the problem?
No it did not solve the problem