Hi, I’m new to Cubase, but I have a problem that some of you have had as well, but I cannot seem to fix it.
I’ve bought Cubase 10.5 Elements, and it worked fine. It was connected to a soft eLicenser.
Upon uninstalling the eLicenser Control Center by accident, I had to reinstall Cubase, but now it says no eLicenser is connected to this coputer.
The eLicenser Control Center is empty, but my product has been registered on MySteinberg and also shows when entering the ‘old’ activation code.
I know I need a new eLicenser number to re-activate, but there isn’t any. Instead, I get this message:
“Currently, there is no eLicenser connected to your computer which you can download your license to. Please connect an appopriate USB-eLicenser to you computer. In case you do not have any USB-eLicensers available and want to download the license to a so called “Soft-eLicenser”, please contact the software vendor of your product, to learn how to create a Soft-Elicenser on your computer system.”
Any help in solving this problem would be highly appreciated.