No License Found Notification on The Grand 3 with eLicenser activated

I have been using Cubase Pro 11 for music production, and recently there is a problem that when I open a project(not specifically A project) using The Grand 3, the sound of piano vanished after I tried hearing it, and the software said “No License Found”. Same problem happens to Groove Agent 5.

Someone told me to shut off Synsopos and Steinberg License Engine in Activity Manager, indeed it worked, but by chance. Most of the time the software still noticed me the same thing.

Device: Macbook Pro
Chip: M2 Max

and this is the screenshot of eLicenser menu page