No sound after importing music xml file

Hi. I’ve imported xml files and there’s no sound playing. I’ve assigned instruments to each part. And it’s currently routed to noteperformer, and the only other option I can see is DoricoBeep. I’m not sure what to do to get the sound working. Can you help please?

Can you create a Diagnostic Report from the Help menu and post the resulting file on your desktop here so folks can see what is happening?

Dorico Diagnostics.zip (3.1 MB)

Here you go, thank you!

Did you reapply the Noteperfomer playback template?

A quick look at your diagnostics doesn’t show anything immediately obvious that would be preventing playback. I agree with Janus that going to Play > Playback Template and double-clicking the NotePerformer playback template again would be a good idea.

Also, Dorico 4.3.30 is the latest Dorico 4 update, and you’re still running version 4.3.20. It would be worth updating to 4.3.30 at some point, though it shouldn’t have any bearing on this particular issue.

Aha, I had checked noteperformer was applied but I hadn’t removed then reapplied it. Great advice, now it works. Thank you!

Hi
I’m having the same problem with my Finale xml imports. I have no sound. for any of the pieces. I’ve done the Play>Playback Template thing bu I can’t find NotePerformer anywhere. How do I get these Finale xml >Dorico imports to workOh BTW which Playback Template do I use for Dorico 5. There’s so many. It’s confusing.

Have you installed NotePerformer? If you have, then there is a Playback Template called NotePerformer.

No, I don’t. Why don’t I? I didn’t come with my Dorico 5 installation. How do I install it?

NotePerformer is a 3rd Party product. It is not bundled with Dorico.

Many of us find it an excellent companion for Dorico (it will also work with Sibelius and Finale)

Wonderful! I spend the money to get Dorico 5 because Finale is over. I go to the trouble to xml all of my Finale files so that I can transfer the to Dorico. And now I find out I have to spend another $129 in order to get my transferred files to play? Seriously?

No, you misunderstood this discussion here. The original creator of this thread is using it and @Janus just said that many of us also use Noteperformer, because it is an excellent playback tool. But that is definitely not a requirement.

You can of course playback in Dorico without Noteperformer, that is what HALion Sonic 7 is used for. There are playback templates that will load HALion Sonic and assign the instruments. There is a large set of included instruments you can download and hopefully have done already

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where is this image, I don’t see this on my download assistant. I also get no playback by importing Finale musicXML. I can choose halion, nothing, then back to note performer, nothing. XML files open without issue on my old finale, logic pro, ableton, muse score but dorico, nothing, very disappointed in this software, I’m about ready to trash it. This is all I see when choosing playback.

Welcome to the forum, @arthur2. Don’t worry: we’ll get things playing back for you.

Do any projects at all play back in Dorico on your system, or has the software remained silent since you installed it? Because all the playback templates are showing up as expected in the Preferences dialog (assuming the screenshot you’ve posted is from your own computer), chances are the issue is simply that the wrong audio device is chosen.

In Edit > Device Setup, make sure an appropriate device is chosen. If you’re using your Mac’s built-in audio output, i.e. its speakers or its headphone jack, choose Built-in audio. If you still don’t hear anything in playback, click the Device Control Panel button in the top right corner of the Device Setup window, and in the dialog that appears, check that the right output is activated.

Thanks for your reply, yes Dorico works fine with note performer if I start a new project with it, I have it set to play through my focusrite, everything works fine except XML files from Finale. All the notes are imported with the proper instrumentation but it just doesn’t play back. I have upgraded to the latest Dorico an Mac software, surprisingly Finale still working with Sequoia 15,

After opening your MusicXML file, if you then do Play > Playback Template and re-apply the NotePerformer playback template, does that spur it into life?

Spoke too soon, now, any new project I open has no playback sound, interestingly, the older orchestral templates I created still work. I open a classical orchestral template, Halion opens with all volume off, dynamics in write mode do nothing, tried changing to NP, nothing, somewhere I saw a factory reset button? maybe try that?

If you open the Mixer window, are all the faders pulled all the way down? If so, go to the Preferences dialog, choose the Play page, and check the Default output level slider: if that is pulled all the way to the left, pull it to the right, then click Apply and Close.

Now, in the project that has no sound, choose Play > Apply Default Output Level, and all the Mixer faders should jump back up to the right level.

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