I have no sound output from Cubase. This started with version 11 and then upgraded to 12 to see if that fixed it . It did not. I have followed eveything suggested in the forums and google searches but still nothing happens.
I am getting very frustrated, I am now ditching Cubase for editing and moving to the free version of Audacity which suits my needs as it is only voice that I require…
Without basic information about your system, we are unable to help.
OS?
CPU, GPU, audio devices and driver version? At least.
I am using windows 11 with an AMD Ryzen 3.43 4300Uand 8GB of RAM. I have tried the Generic Low Latency ASIO Driver, which used to work and ASIO4ALL v2 which was recommended. But did not work. for output I have always used the built in sound card in my laptop Realtek(R) Audio. I can obtain sound from every other source (YouTube, Windows Media Player etc.). except Cubase.
Hi @Anthony_Ogilvie,
please excuse me for interfering:
[-1-]
did you already check your Windows 11 audio settings, expecially in the “All sound devices” section, and if your current sample rate and bit depth are the same as the one you’ve set inside your Cubase project?
[- Example: older Laptop, USB audio interface instead of RealTek on-board audio-]
[-2-]
here it should also be noted that ASIO4All (v2) is not a real ASIO driver (as those would usually be offered additionally, by one of the known pro audio interface manufacturers), but is just an ASIO driver wrapper which connects existing Windows system audio drivers to the ASIO software ports inside a DAW (like Cubase, etc).
And did you perhaps already contemplate to acquire a dedicated (USB) audio interface (by Steinberg/Yamaha, Focusrite, Presonus, Motu, etc. etc.)? Since any one of these - for example with just 2 channels and often also two microphone preamp XLR / Line IN combo plugs - would perform considerably better than any of the on-board RealTek “cards” (as practical as they usually are, for listening to music or for watching web videos / films “on the go”).
The true meaning (and technical value) of ASIO drivers is:
they offer measurably lower signal latency and higher audio performance than (almost) any integrated audio interfaces, as well as the (often desirable) option to run an audio interface exclusively via a true ASIO driver (which usually fully represents the inner DSP mixer structures / hardware routings and sample rates / bit depths of a specific external audio interface).
Best wishes,
Markus
[-edited: typos, readability-]
Markuss
Thank you for your help but everything has been set up correctly.
Anthony Ogilvie
Hi @Anthony_Ogilvie,
since Windows 11 (Pro) came out, I’ve made the (annoying) experience that sometimes - rather randomly - seemingly stable audio connections (MME as well as ASIO4All) just disappeared out of nowhere, and this is why I was asking. Basically, the same can also happen with Windows (Pro) 10.
For example, one of my older HP Laptops (2nd gen. Core i5, on-board IDT High Definition Audio CODEC, running Windows 10 Pro) just continues to refuse to work with Dorico (any version) 4 / 5 and with Steinberg’s ASIO Generic Lower Latency Driver. It simply doesn’t want to work, so I’ll soon be getting another low-priced extra 2channel USB interface just for that backup machine - then it will almost certainly work.
Cheers,
Markus
Just in case you didn’t already check…with ASIO4All selected as audio driver the Settings of ASIO4All often select a wrong audio device. So it is not enough to just select the driver.
So did you check the correct audio interface in the ASIO4All Settings (The extra button Cubase displays for ASIO4ALL settings when in "Studio → Studio Setup… → Audio System → ASIO4LL → “Settings” or “Control Panel” or something like that).
It looks like there could be a problem with the sound link between Cubase and Windows. I have just had access to a Yamaha mixer and used Steinberg’s driver and it all worked fine. Is there anyway we can remake the link to Windows internal system?
Hi @Anthony_Ogilvie,
that indeed sounds like something a bit more promising. Sadly, I can’t take a direct look at your laptop, but you may very well be right about a lost audio routing inside the OS.
Whenever something like this happens in my (rather very humble) studio environment, I’d usually make another Windows NT user account and check if such an audio routing “bug” (or whatever that might really be) would remain persistent. Safe Mode when starting Cubase would be another thing I’d immediately want to check out.
Btw.: which version of Cubase are you using exactly?
Cheers,
Markus
Markuus
I was using cubase 10 LE AI Elements 11 then the sound disappeared and upgraded to version 12 in the hope that this may clear the problem. It did not. I think the only thing I have not tried is looking at the registery, but not sure where to look.
99% of these cases are wrong configurations.
Very rarely, it is an incompatibility with Cubase.
Can you provide some screenshots?
These are images of my normal setup. nothing had changed except one day they worked the next day they dd not. does this put me in the 1% that is not due to configurations?
If you need anymore screenshots can you be specific on what you would like to see?
I would like to see your hardware setup inside ASIO4all. Not Cubase setup.
ASIO4all can combine different interfaces and can switch between different configurations.
And it gives Cubase access to simple audio interfaces without an ASIO driver.
So I guess this is the link that is broken.
not sure how to access this as I cannot find a link to a setup screen. I hav found how to find the setup screen for the Generic Low Latency ASIO Driver. for your information I have in the past used this with no prob
I think that i have now fixed the problem. I uninstalled Cubase, restarted my PC the reinstalled Cubase 12 and all seems to be Ok.
Good that it’s working again.
But I’m not sure if you fixed the real problem or just had some luck.
OTH you learned more about the tools you have at hand.
Hi Anthony / @Anthony_Ogilvie,
thanks for reporting back again, good to hear.
Perhaps - in order to avoid this happening again - you could perhaps take some extra time and take a look into some of the currently available external USB audio interfaces (2x2 channels IN/OUT). The studio market is really crowded with brands and (often affordable) interfaces (to begin with, some of the usual brands in the field are: Focusrite, Steinberg / Yamaha, Presonus, Tascam, Motu, Native Instruments, Zoom, Roland, M-Audio, Universal Audio, Mackie, Behringer, etc.).
Also, and whenever having to act on a budget, even something like a used USB gaming soundcard (like those produced by Creative / Soundblaster X, Asus Xonar, etc.) would most often be much less problematic than about any of those RealTek, IDT (or similar) on-board solutions, since those simply weren’t made for high performance tasks that any professional audio software like Cubase usually requires.
Also, if there’s anything happening again, please ask.
Best wishes,
Markus
