No valid Lic found...Code used already

I just bought Cubase Elements 7. Using Windows 7 64-bit. First time installing it, I type the license number and seems to activate. But when I try to start the program, this pops up:

http://screencast.com/t/06XB0gKgY

Then I try to type the license again…

http://screencast.com/t/oZ9jpR4oukQB

Tech support appreciated :slight_smile:

Hi,

Can you see the license in the eLicenser Control Center application? Make sure, you have the latest version, which you can download here.

I wasn’t aware of the eLicenser software. I started the eLicenser and immediately a window pops up saying the database was outdated. Ran the update. Works now!

Cheers!

Hi

just gone through the installation process in my ur28m and got the same problem as above. I have tried what has been suggested but still not working I have ran the maintenance and revovery options.

please help

Hi and welcome,

What OS do you have? Can you see the Soft-eLicenser Number in the eLicenser application? Do you have the latest update of eLicenser Control Center?

With UR28M, there is Cubase AI, or any different one?

Thanks for the reply, I have managed to fix the problem by uninstaling everything and trying again. have no idea what went wrong but on the second attempt i did not click on the updates option and my licenses worked fine.

Thank again for the reply I am sure I will have plenty more questions as i delve deeper into the world of computer recording.

goodbye tascam 2488 neo and hello cubase !!!