hi there, i hope i’m posting in the correct forum. i have opened support tickets and no one has contacted me in over 3 days. i’m desperate as i’m unable to perform my work.
basically my dongle died, instead of waiting for support to RMA it (i got it in Apriil), i went ahead and purchased a new dongle.
now i tried putting the software license on it, but the error i get is that my activation code has been used already and to contact my vendor for activation help (which is Steinberg as i bought direct).
no one will respond to my case that I opened via MySteinberg and i’m desperate.