Not able to record anything UR44C/Cubase 14

Steinberg Hardware UR-C Series
1

Hey guys

I have recently held the first recording in a while and noticed that my UR44C drops the input signal when recording to Cubase 14 Pro.

On vocals, it drops sustained notes - cuts longer speech, when I tried recording guitars - it only recorded noise.

When recorded with built-in audio and on Reaper everything is fine, my drivers is up to date. Also, tried different buffer rate, disabling Asio guard - nothing helped, only made it worse - now everything gots recorded is a cracking noise. But Audio Performance Monitor didnt show anything

Please help - currently UR44C/Cubase 14 is completly useless

I am on Macbook M1 Max, MacOS Sequoia, 15.7.4 Cubase 14 Pro,

2

Try uninstalling the drivers for the UR44C interface and install this option which is the new software from Yamaha since they took over production of the URC line.

https://usa.yamaha.com/products/music_production/interfaces/urx-c/urx44c/downloads.html

3

I did that yesterday and it didn’t help

4

@Martin.Jirsak do you have idea how tackle this problem? This is a total blocker; it turned my entire long day session with an artist into junk - at that stage I cannot work at all

5

Have you considered rolling back the firmware on the UR44C, and then reinstalling the latest version.

https://download.steinberg.net/downloads_hardware/UR-C/Firmware/UR-C_Firmware_Updater_V150_mac.zip

1 Like
6

Do I need to downgrade/remove the Tools for URC first or just run the Firmware updater you shared?

7

I believe just run the firmware then update in the URC mixer

8

Support team found the solution

MacOS Sequoia has system-wide noise reduction that is optimised for FaceTime, but in music programmes it recognises long sounds as ‘background noise’ and cuts them off.

  • Open Cubase and activate a track for recording (monitor or record arm).

  • Click on the orange microphone icon in the macOS menu bar at the top right.

  • Change the mode from ‘Voice Isolation’ to ‘Standard’.