Not created Soft-eLicenser under any installation options (W10 Pro 1909 64bit)

Hi,

Did you try to uninstall eLCC completely, please? Did you try to clean up Windows registry?

I also had this problem. And didn’t find a solution on the internet. but then I turned on logging and saw before error: HardwareIDProvider_Win32::WriteHardwareID_02-> getHardwareID2Location C:\Windows\system32\audcon.sys
I just try delete C:\Windows\SysWOW64\audcon.sys, and launch eLCC Helper again and it worked.

My solution: Make sure to de-activate your antivirus software, before running elc installation helper!

After doing that the soft elicenser showed up and I was able to activate my license.

Hope this will help at least some of you.

Unbelievable, but this actually helped to solve the problem! Thank you so much!

Unbelievable, but the only one solution to solve the soft-elicenser problem! Thank you so much!

Thank you!!! This was the only solution, got me hours to find one. This should def be highlighted

It solved my problem too! Thanx! Also file “audcon.sys” may be hidden as a system file, so you have to enable show hidden and system files in folders.

THIS! This works. Finally a solution. Thank you!

Man thank you sooo much i’ve been looking for an answer for 4 hours !!

Thank you, this was definitely the solution, I appreciate it. I bought a Steinberg UR44C and upgraded to Cubase Elements, but when entering the code in the Download Assistant, it wouldn’t let me proceed because it was asking for this license. I finally solved the issue. Thanks again.