Notepad crash

Cubase
,
1

Good morning everyone, I wanted to report a serious problem, when you use the notepad at both track, project and mixer level the software freezes and closes automatically. Good day.

2

Hi,

Could you please attach the crash/dmp file?

3

Good morning, certainly now but I’m not in the studio, as soon as I get back I’ll send the requested file.

4

Hi everyone, this is the screen from Cubase when you restart it after crashing.

PICTURE 1
PICTURE 11415Ă—718 33.2 KB

5

Hi,

Could you please attach the mentioned DMP file?

As it seems to be related to the graphic, what graphic card do you use, please?

6

NVIDIA GeForce GTX 1070

7

Hi,

Please try this:

  • Download the latest Studio driver version from here. If there is no Studio driver for your graphic card, use the one, which is available and continue with the same steps below.
  • Disconnect the computer from the Internet to ensure Windows will not download and install its graphic driver.
  • Uninstall the NVIDIA driver.
  • Restart the computer.
  • Start the NVIDIA driver installation (as administrator).
  • Don’t install the whole package, use the Custom (Advanced) settings.
  • Disable everything (don’t install NVIDIA Experience, PhysX, etc.), and keep the video driver enabled.
  • Connect your computer to the internet.
8

Cubase 13.0.40 64bit2024.5.28 19.44.34.779.dmp (1.4 MB)

10

Hi,

Reported to Steinberg. Thank you.

11

Hi, I tried the recommended solution but the problem still persists.

12

Hi,

It seems you have the “text cursor indicator” enabled in Windows, which doesn’t work with Cubase at this moment. As a workaround for now, here you can find, how to turn this function On/Off.

3 Likes
13

Good evening, I just made the suggested change, now the notepad works as expected. Thank you very much for your valuable advice and for the time you dedicated to my request. Thanking you again for your kind attention and infinite patience, I wish you good work and a good day.

1 Like
14

I don’t use the text cursor but have the same problem in both Cubase 13-14.
There’s no that problem here in Cubase 12.
Schrecklich! Furchtbar :grinning:

15

Hi,

Attach the *.dmp file, please.

16

Dear Martin good morning, sorry if I answer you late, I’m very busy at the moment. If the communication refers to the last post I posted, I tell you that I have not solved the problem, but I have understood the cause. The problem is caused by the midi drivers, both those of the audio card and those of a USB controller. Thank you very much for your kind attention