NotePerformer still not working with Dorico 3 on Windows 10

Dorico
#1

I followed the steps listed in the other thread about NotePerformer and Dorico 3. I also reinstalled NotePerformer after installing Dorico 3, but I cannot get NotePerformer to work on my Surface Pro. It works fine on my MacBook.

Here are the symptoms:

  1. I can choose NotePerformer as the Playback Template.
  2. When I choose NotePerformer as the Playback Template with a project opened it never opens the NotePerformer window to load the sounds like it does with all the other Playback Templates.
  3. In Play mode, if I click on the combo box for VST Instruments I see the following choices:

Dorico Beep
HalionSonic
4) Clicking Play shows a moving line but no sound.
5) Works fine in the installed Dorico 2 version.
6) Every other playback template works correctly.

Trying to add my diagnostic log but can’t figure out how to attach a file in this forum.

Jim

#2

To add diagnostic log, don’t use the quick reply, but the full editor and preview. it has the file attachment area.

#3

In the full editor, clicking the Insert Url button adds some html tags.

How do I point that to a file? This is not very user friendly.

Jim

#4

It isn’t the Insert Url button you use. Once in “Full Editor and Preview”, click “Attachments” under the “Save draft”, “Preview” and “Submit” buttons. You then have the option to “Add files”.

#5

So now that I found that what do I do when it says the diagnostics file is too large?

#6

Could someone from the customer support team contact me privately? This forum is keeping me from submitting what I need to submit.

I am a software engineer and willing to work on what is going on with my configuration. I suspect I am not the only one.

#7

Send the diagnostics file to u dot stoermer at Steinberg dot net with a link back to this thread.

#8

Hi, I am having an identical issue. Is there a fix for this? Thanks.

#9

I got my setup working - I had to manually copy NotePerformer64.dll from C:\Program Files (x86)\NotePerformer\VSTPlugins 64-bit into C:\Program Files\VstPlugins, and having done that, I also had to set my ASIO driver under Device Setup (as I’m using an external USB interface).