Noteperformer VST plugin not detected after Dorico update

Dorico
1

Hi,

I’m having an issue with Noteperformer not being detected after updating Dorico Elements 3.5 to the latest version (3.5.11).

Dorico 3 does detect it.

I’ve tried resetting the VST engine and restarting Dorico, also restarting the computer, and re-installing Noteperformer. None of those things worked. I also checked that the noteperformer.dll file was in one of the places in the VST plugin path list.

I’m out of ideas, can you please help?

2

What version of NP are you running? Is it the most recent version, 3.3.1?

3

Please do ‘Help > Create Diagnostics Report’ and post the corresponding zip file here. After that I can give further advice. Thanks

4

Yes, NP 3.3.1. Diagnostics report attached. Thank you!
Dorico Diagnostics.zip (319 KB)

5

Thanks. I’ve sent you a private message with instructions what you need to do to get it working again.

6

I’m pleased to say that the incantation worked and it’s up and running again. Thanks so much for such speedy help!

7

Just saying… it’s a Saturday night, and Dorico developers are answering forum posts. You guys are truly unbelievable. deep bow

8

Hi I have same problem please help me.
THanks,
Jiri

9

Have you read post #3 ?

10

This is my Diagnostic file
Thanks,
Jiri
Dorico Diagnostics.zip (514 KB)

11

I’ve send you a private message, Jiri. Please check.