Notes missed in Dorico 6

Dorico
1

Hi - I’ve just upgraded to Dorico 6 and have started to continue work on a score started in Dorico 5.
However, many of the notes are randomly skipped during playback, even using the exact same settings as in Dorico 5.
They all work fine in Cubase. They all worked fine in Dorico 5.
This is actually making Dorico 6 completely unusable. Can you please advise whether this is a known issue and how it can be resolved? Or does it need to wait for an update?

2

Can you supply a sample document, and a Diagnostic Report?

3

Thanks - please find attached.
Sample Project.dorico (1.9 MB)
Diagnostics seems to be too big (6mb - max file size here is 4mb) - please advise

4

Diagnostics folder uploaded to WeTransfer - Unique Download Link | WeTransfer

5

Dorico 6 won’t have picked up your audio engine settings from Dorico 5, so go to Edit > Device Setup in Dorico 6 and check the settings in there: make sure you have the right device chosen, and a suitable buffer size and sample rate.

6

I know. I have changed this to the same device as for Dorico 5. There is sound - it’s just that some notes are apparently randomly excluded and there are quite a lot of them. I see that others seem to have had this problem too, but I haven’t seen any solution to it.

7

Hi @guy500, and welcome back to the Forum.

You created all your instrument using Sketch/Treble staff instrument (and then editing only their names)!:

I don’t know if you are using third party sound libraries, (so I cannot check your Playback setup 1:1 as VST assignments, Playback template, Expression map, etc…), but after changing the instruments to the correct ones (using Zither as substitute for Swarmandal), and applying one of the factory playback templates, all plays back correctly (you need then to reorder the players in setup mode, and set the Brackets and Braces as Small Ensemble, in Layout Options):

8

Thanks very much. That worked. (in fact, it started to work before I even did that - I just saved the file using Dorico 6 rather than using the version I’d worked on in Dorico 5 and it started to sound again).