Hi folks,
watching at my dmp file it seems like Kontakt 7 is heavily crashing on my system. Does anybody know how to install the older version (i guess that was 7.1.3 prior to 7.1.5 on win10?)
I have attached the dmp file and analysis but from what I am understanding out of it, kontakt 7 makes the problems…
Cheers, lokotus
Nuendo 12.0.52.393 64bit 2023.1.16 15.34.10.826-freezedump.zip (920.5 KB)
Microsoft (R) Windows Debugger Version 10.0.25200.1003 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\Sebastian\Documents\Steinberg\CrashDumps\Nuendo 12.0.52.393 64bit 2023.1.16 15.21.12.578-freezedump.dmp]
User Mini Dump File: Only registers, stack and portions of memory are available
************* Path validation summary **************
Response Time (ms) Location
Deferred srv*
Symbol search path is: srv*
Executable search path is:
Windows 10 Version 19045 MP (20 procs) Free x64
Product: WinNt, suite: SingleUserTS
Edition build lab: 19041.1.amd64fre.vb_release.191206-1406
Machine Name:
Debug session time: Mon Jan 16 15:21:15.000 2023 (UTC + 1:00)
System Uptime: not available
Process Uptime: 0 days 0:04:11.000
................................................................
....................................
For analysis of this file, run !analyze -v
ntdll!NtWaitForSingleObject+0x14:
00007ffa`bd88d144 c3 ret
0:000> !analyze -v
*******************************************************************************
* *
* Exception Analysis *
* *
*******************************************************************************
*** WARNING: Unable to verify checksum for reconform.dll
*** WARNING: Unable to verify checksum for Patchboard.dll
*** WARNING: Unable to verify checksum for DeckLinkAPI64.dll
*** WARNING: Unable to verify checksum for NUGEN SigMod 64bit.vst3
*** WARNING: Unable to verify checksum for Sonarworks_Reference4_x64.dll
*** WARNING: Unable to verify checksum for WrapPersist64.dll
*** WARNING: Unable to verify checksum for ShaperBox 2.dll
*** WARNING: Unable to verify checksum for HOFA IQ-Reverb x64.vst3
*** WARNING: Unable to verify checksum for anymixPro.vst3
KEY_VALUES_STRING: 1
Key : Analysis.CPU.mSec
Value: 26796
Key : Analysis.DebugAnalysisManager
Value: Create
Key : Analysis.Elapsed.mSec
Value: 76959
Key : Analysis.IO.Other.Mb
Value: 0
Key : Analysis.IO.Read.Mb
Value: 0
Key : Analysis.IO.Write.Mb
Value: 0
Key : Analysis.Init.CPU.mSec
Value: 140
Key : Analysis.Init.Elapsed.mSec
Value: 2670
Key : Analysis.Memory.CommitPeak.Mb
Value: 1577
Key : Timeline.Process.Start.DeltaSec
Value: 251
Key : WER.OS.Branch
Value: vb_release
Key : WER.OS.Timestamp
Value: 2019-12-06T14:06:00Z
Key : WER.OS.Version
Value: 10.0.19041.1
Key : WER.Process.Version
Value: 12.0.52.393
FILE_IN_CAB: Nuendo 12.0.52.393 64bit 2023.1.16 15.21.12.578-freezedump.dmp
EXCEPTION_RECORD: (.exr -1)
ExceptionAddress: 0000000000000000
ExceptionCode: 80000003 (Break instruction exception)
ExceptionFlags: 00000000
NumberParameters: 0
FAULTING_THREAD: 00004e90
PROCESS_NAME: Nuendo12.exe
ERROR_CODE: (NTSTATUS) 0x80000003 - {EXCEPTION} Breakpoint A breakpoint has been reached.
EXCEPTION_CODE_STR: 80000003
STACK_TEXT:
00000000`0014c458 00007ffa`bb23306e : 00000000`057a2670 00000000`00000000 00000001`f6512460 00007ffa`bd32bdad : ntdll!NtWaitForSingleObject+0x14
00000000`0014c460 00007ffa`0233ab43 : 00007ffa`07145ce0 00000000`00000030 00000001`00000000 00000000`0000809c : KERNELBASE!WaitForSingleObjectEx+0x8e
00000000`0014c500 00007ffa`02368d3e : 00007ffa`07145ce0 00000001`31e0dc70 00007ffa`07145ce0 00007ffa`07145ca8 : Kontakt_7!qt_qmlDebugMessageAvailable+0x51e363
00000000`0014c560 00007ffa`02368855 : 00007ffa`07145ca8 00000000`0014c730 00000000`00000001 00007ffa`07145ce0 : Kontakt_7!qt_qmlDebugMessageAvailable+0x54c55e
00000000`0014c5e0 00007ffa`02368adc : 00000000`00000000 00000000`00000000 00000000`bedf9c98 00000001`31e0dc70 : Kontakt_7!qt_qmlDebugMessageAvailable+0x54c075
00000000`0014c690 00007ffa`0236868d : 00000000`00000000 00000000`0014c930 00000001`00002710 00007ffa`046a1598 : Kontakt_7!qt_qmlDebugMessageAvailable+0x54c2fc
00000000`0014c720 00007ffa`01a23575 : 00000000`bedf9cc8 00000000`0014c7f0 00000000`00000000 00000000`0014cfa0 : Kontakt_7!qt_qmlDebugMessageAvailable+0x54bead
00000000`0014c7c0 00007ffa`01a31e0b : 00007ffa`0711d298 00000002`41db2bd0 00007ffa`0711d298 00000002`41db2bd0 : Kontakt_7!cereal::detail::StaticObject<cereal::detail::Versions>::operator=+0x746a45
00000000`0014c830 00007ffa`03da7f8f : 00007ffa`0711d298 00007ffa`0711d298 00000002`41db2bd0 00007ffa`bb6bc343 : Kontakt_7!InitDll+0x1c8b
00000000`0014cdf0 00007ffa`01a331ce : 00000002`41db2bd0 00000000`0014ce90 00000000`00000000 00000000`0014ce88 : Kontakt_7!qt_qmlDebugSetStreamVersion+0x11461af
00000000`0014ce50 00007ffa`0268304f : ffffffff`00000004 00000000`0014cec8 00000000`00000004 00000000`00000004 : Kontakt_7!InitDll+0x304e
00000000`0014ce80 00007ffa`01a332dc : 000071e5`15b7fde6 00000001`00000558 00000000`1ed870e0 00000000`2dab1350 : Kontakt_7!qt_qmlDebugMessageAvailable+0x86686f
00000000`0014cf70 00000001`43ba511b : 00000000`1ed870e0 00007ffa`01a30180 00000000`00000001 00000000`2dab1350 : Kontakt_7!InitDll+0x315c
00000000`0014d020 00000001`43ba553a : 00000000`1ed870e0 00000000`1ed870e0 00000000`00000000 00000000`0014d339 : Nuendo12+0x3ba511b
00000000`0014d260 00000001`43b8b9ec : 00000000`1ed870e0 00000000`2bfd8110 00000000`0014d838 00000000`00000001 : Nuendo12+0x3ba553a
00000000`0014d290 00000001`428d5351 : 00000000`0014d3b8 00000000`2bfd8110 00000000`00000000 00000002`3a34d6d0 : Nuendo12+0x3b8b9ec
00000000`0014d2c0 00000001`428ec000 : 00000000`2bfd8110 00000000`0014d400 00000002`3a34d6d0 00000000`00000000 : Nuendo12+0x28d5351
00000000`0014d300 00000001`428f083c : 00000001`428ebee0 00000000`00000001 00000000`2bfd8110 00000000`0014d7c0 : Nuendo12+0x28ec000
00000000`0014d6c0 00000001`428e5b16 : 00000002`3a34d6d0 00000000`9c9a03b0 00000001`44f706d8 00000001`44f6ed70 : Nuendo12+0x28f083c
00000000`0014da00 00000001`41920d22 : 00000002`3a34d6d0 00000000`9c90f601 00000000`9c90f601 00000000`00000001 : Nuendo12+0x28e5b16
00000000`0014db80 00000001`419401f7 : 00000001`c6ceba00 00000002`00000001 00000000`00000000 00000002`28180001 : Nuendo12+0x1920d22
00000000`0014dc80 00000001`42086281 : 00000002`412f85b0 00000000`9c9a0a40 00000000`00000000 00000000`9ee27200 : Nuendo12+0x19401f7
00000000`0014dd40 00000001`42ca01d5 : 00000000`9c7f23b0 00000000`0014ddf0 00000000`9c90f630 00000001`462bc161 : Nuendo12+0x2086281
00000000`0014dd70 00000001`41f6bfbd : 00000000`00000000 00000002`412f85b0 00000000`9c90f630 00000002`412f85b0 : Nuendo12+0x2ca01d5
00000000`0014de00 00000001`41f6b53a : 00000000`9c90f600 00000002`36fa6080 00000000`09a75558 00000002`41a2c440 : Nuendo12+0x1f6bfbd
00000000`0014dec0 00000001`4166f228 : 00000000`9c90f630 00000000`8dc50de0 00000000`9c90f630 00000002`1ef5f220 : Nuendo12+0x1f6b53a
00000000`0014df90 00000001`420801dd : 00000000`9c90f630 00000000`9c90f630 00000000`9c90f630 00000002`1ef5f420 : Nuendo12+0x166f228
00000000`0014dfd0 00000001`41f6ef95 : 00000002`1ef5f420 00000002`41a2c430 00000000`8dc50de0 00000001`4629f2e0 : Nuendo12+0x20801dd
00000000`0014e030 00000001`41668fd5 : 00000000`8dc50de0 00000001`4629f2e0 00000000`00000000 00000000`94de0820 : Nuendo12+0x1f6ef95
00000000`0014e0e0 00000001`4207f21e : 00000000`0014e230 00000000`8dc50de0 00000000`94ddaa60 00000000`00000bf7 : Nuendo12+0x1668fd5
00000000`0014e120 00000001`41f7b8dc : 00000000`971a0dd0 00000000`971a0dd0 00000000`94ddaa60 00000000`0014e160 : Nuendo12+0x207f21e
00000000`0014e150 00000001`41f6ee69 : 00000000`0014e208 00000000`0014e208 00000001`41bb7f60 00000000`0014e1c8 : Nuendo12+0x1f7b8dc
00000000`0014e1c0 00000001`41f7b8dc : 00000000`558a2cf0 00000001`41bb7fd0 00000000`0014e208 00000000`0014e280 : Nuendo12+0x1f6ee69
00000000`0014e270 00000001`41f2c4ae : 00000000`4cb05970 00000000`09fbe060 00000000`00000000 00000000`00000bf6 : Nuendo12+0x1f7b8dc
00000000`0014e2e0 00000001`41f47749 : 00000000`00000bf4 00000000`00000001 00000000`0014e410 00000000`0014e320 : Nuendo12+0x1f2c4ae
00000000`0014e310 00000001`41fa175a : 00000000`15981330 00000001`450bc840 00000000`00000000 00000000`00000000 : Nuendo12+0x1f47749
00000000`0014e4e0 00000001`4268d1c0 : 00000000`1589fbe0 00000000`00000000 00000000`0272f520 00000000`15981330 : Nuendo12+0x1fa175a
00000000`0014e550 00000001`4267e282 : 00000000`005a8f60 00000000`1591bd01 00000000`00000003 00000000`00000000 : Nuendo12+0x268d1c0
00000000`0014ee00 00000001`4267e407 : 00000000`1591bd90 00000000`0014f310 00000000`0014f301 00000000`00000000 : Nuendo12+0x267e282
00000000`0014ef70 00000001`43e864aa : 00000000`1591bd90 ffffffff`ffffffff 00000000`0014f0a0 ffffffff`ffffffff : Nuendo12+0x267e407
00000000`0014efa0 00000001`42680fac : 00000000`1591bd90 00000000`0014f310 00000000`1591bd30 00000001`43b5de8e : Nuendo12+0x3e864aa
00000000`0014f140 00000001`43d7c72c : 00000000`4d416850 00000000`4d416850 00000000`0014f300 00000000`00000000 : Nuendo12+0x2680fac
00000000`0014f2b0 00000001`43dc7238 : 00000000`1591bd30 00000000`151fe010 00000000`4d416850 00000000`00000000 : Nuendo12+0x3d7c72c
00000000`0014f2f0 00000001`43d7c9fd : 00000000`00000040 00000000`00000000 00000000`151fe010 00000000`1591bdc0 : Nuendo12+0x3dc7238
00000000`0014f360 00000001`43e3a9ba : 00000000`00000000 00000000`1591bd30 00000000`00000066 00000000`0000000f : Nuendo12+0x3d7c9fd
00000000`0014f3e0 00000001`43d36ee0 : 00000000`1596f7e0 00000000`1596f7e0 00000000`00000066 00000000`0000000f : Nuendo12+0x3e3a9ba
00000000`0014f410 00000001`43d3a3e0 : 00000000`00000000 00000000`00000066 00000000`0000000f 00000000`00000111 : Nuendo12+0x3d36ee0
00000000`0014f480 00000001`4400c3c4 : 00000000`00000001 00000000`0014fe49 00000000`00000066 00000000`00070037 : Nuendo12+0x3d3a3e0
00000000`0014f500 00000001`442e6d02 : 00000000`0014fab0 00000000`00000000 00000000`02725b48 00000000`00000000 : Nuendo12+0x400c3c4
00000000`0014fa20 00000001`43ffee2e : 80000022`00000000 00000000`00000000 00000000`00000000 00000000`0014fba0 : Nuendo12+0x42e6d02
00000000`0014fa50 00000001`4400c911 : 00000000`00002200 00000000`00000111 00000000`00000001 00007ffa`b980c45a : Nuendo12+0x3ffee2e
00000000`0014fa80 00007ffa`bcd8e7e8 : 00000000`00000001 00000000`0014fc78 00000000`00000001 00000000`00000000 : Nuendo12+0x400c911
00000000`0014fb00 00007ffa`bcd8e229 : 00007ffa`bd88cf70 00000001`4400c840 00000000`000305e2 00000000`00000111 : user32!UserCallWinProcCheckWow+0x2f8
00000000`0014fc90 00000001`43d3e723 : 00000001`4400c840 00000000`00524970 00000000`005a8f60 00000000`005a8f60 : user32!DispatchMessageWorker+0x249
00000000`0014fd10 00000001`43f8d43d : 00000000`005bd0e0 00000000`0014fd40 00000000`54330830 00000000`00524940 : Nuendo12+0x3d3e723
00000000`0014fd40 00000001`43f8d239 : 00000000`00000000 00000000`000305ee 00000000`00000000 00000000`00000007 : Nuendo12+0x3f8d43d
00000000`0014fd70 00000001`43d0a8aa : 00000000`00000001 00000000`005a8f60 00000000`005a8f60 00000000`00000000 : Nuendo12+0x3f8d239
00000000`0014fda0 00000001`432832a6 : 00000000`005a8f60 00000000`00000000 00000000`0059fb00 00000000`005a91b8 : Nuendo12+0x3d0a8aa
00000000`0014fde0 00000001`43283d26 : 00000000`005a8f60 00000000`0014feb0 00000001`40000000 00000000`00000000 : Nuendo12+0x32832a6
00000000`0014feb0 00000001`44180706 : 00000000`00000001 00000000`00000000 00000000`00000000 00000000`00000000 : Nuendo12+0x3283d26
00000000`0014fef0 00007ffa`bd327614 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : Nuendo12+0x4180706
00000000`0014ff30 00007ffa`bd8426a1 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : kernel32!BaseThreadInitThunk+0x14
00000000`0014ff60 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x21
STACK_COMMAND: ~0s; .ecxr ; kb
SYMBOL_NAME: kontakt_7+51e363
MODULE_NAME: Kontakt_7
IMAGE_NAME: Kontakt 7.vst3
FAILURE_BUCKET_ID: BREAKPOINT_80000003_Kontakt_7.vst3!Unknown
OS_VERSION: 10.0.19041.1
BUILDLAB_STR: vb_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
IMAGE_VERSION: 7.1.5.0
FAILURE_ID_HASH: {56aa437d-49d9-841f-8929-7563be88ed08}
Followup: MachineOwner
---------