Olympus Choir Elements cannot be activated

I bought Dorico Pro4 which includes Olympus Micro sample library and then I bought Olympus Choir Elements Upgrade from Choir Micro / Download Version from your official website. It worked fine before, but today I found out that it didn’t work. I have tried many ways but cannot activate it. What should I do now?

What licences do you have showing in eLicenser Control Center, especially Olympus Choir Elements and for whatever product you updated from (Dorico 3.5 or earlier)?

I don’t believe Olympus Choir Elements licensing has moved over to Steinberg Licensing yet.

My purchase is Dorico4. Attached is a screenshot of my purchase of Olympus Choir Elements.