Dear customers,
Our philosophy is based around the company motto “Creativity First” which drives us to innovate and search for new tools and continue to develop new technologies. Failing to do so would be acting against our core values.
Tending to customer feedback is and always will be one of our top priorities. Although we may occasionally not find the time and resources to post a reply on each and every one of the threads, posts and comments across all community channels, this doesn’t mean we are not reading and listening to our customers’ sentiments. You are passionate about our products and services, and we cherish your continued support.
As we have done in the past, and as you deem necessary once again, we are now collecting your comments and suggestions from which we shall compile a list. We shall share this list with you in January, giving you the opportunity to involve yourself with prioritisation of mentioned points.
The second step will have our engineers assess feasibility of the prioritised list to see which points can be delivered up until the next major update. These will then be shared with you.
As always our paramount focus will be on ensuring stability and usability throughout implementation.
We highly appreciate your confidence in us to live up to our commitment in providing you with only the very best.
Kind regards,
GN