Product: HP Photosmart 5520
OS: win 7 64-bit Home
Call to DriverPackageInstall returned error – 536870141 for
Package ‘C:Program Files\HP\Hp Photosmart 5520 series\DriverStore\NGScanDriver\HPWia_PS5520.INF’
I have tried to install the driver/software many times; a support person with HP also tried numerous times (by remote control). I went out and purchased Fix-It Professional maintenance software, hoping it might remove any registry issues. Still can’t install driver! Followed all the suggested methods, incl setting my Startup method to “Normal” – still no success. Windows detects the printer via Wi-Fi; an icon for it shows up under “Printers” but has a big exclamation mark, and cannot be accessed or used. Any suggestions appreciated!