Pb licence bought after trial 2 month

Help, Bug, after using cubase 12 trial during 2 month, i bought a licence via Amazon,
I enter the licence
Impossible to open the software
It leads me on steinberg selling… “buy a licence”
Best regards

Hi,

Which Cubase edition did you buy? Could you attach a screenshot from the Steinberg Activation Manager, please?

Sorry, i manage to resolve the pb.
I needed to deconnect a second count steinberg.