I finally fixed this problem using this software. Ashampoo® UnInstaller FREE - Overview - Ashampoo® . It uninstalls everything associated with WL11.2 and when I reinstalled WL 11.2 the Elgato worked the way it was suppose to. There was something that was corrupted in one of the files associated with WL11.2. that the normal Microsoft uninstaller missed. Anyway thanks for all the help…
PS it also cured a couple of other problems with WL11.2 and the mouse…