PLAY symphonic orchestra won't reopen properly in cubase 8

This is a small issue and may not be a cubase issue, but I figured I’d toss it out in case anyone else has had to deal with it.

When I start a new project and add an instance of east west’s VST instrument, PLAY, it works fine at first, but if you close the window for it and reopen it, it comes back as a white box with no options in it.

Has any one experienced similar issues? With either play or any other third party VSTs?

It’s not a crucial problem because if I never close the window, I don’t have an issue. But it’s aggravating having to keep the window open.