Please help me with the license from eLicenser for Cubase 13 update.

Hi, I just bought Cubase 13 update from cubase 9. And I can’t activate the product, I followed the instructions on Stenberg’s website and still can’t activate it.
The activation period is 3 days, I don’t know what will happen after 3 days. Can anyone help me, guide me to activate it?

Hi and welcome to the forum,

Firs of all, ensure, you own the “Cubase 9” license, you updated from. Could you attach a screenshot of the eLCC, where we can see the original license, please (Blur the Soft-eLicenser Number and the USB-eLicenser Number, please.)