Pop Guitar 1 and 2 pack free download

I has downloaded the packs some time back but couldn’t figure out how to grt them to work in the DAW until I saw video last night that said use the voucher to redeem ,I did that and now it says used on20th that is today but I can still get no sound and it doesn’t play.It has a strange icon.Are these loops audio or midi? how go I get them to play?

You need to authorized it before… as Cubase for example…

My cubase 13,0,30 is already authorised or else how did I get to download the pack in the 1st place. They said use the vouchers to redeem. That also is done. Now what? It still doesn’t play even to audition

Open Activation Manager, Click activate