Presonus interface issues

digidodo · October 11, 2021, 12:19pm

Hi.

Did anyone have issues when configuring Presonus interface in Cubase 10.5 (or other versions). Have tried eveything i can think of to no avail. support is very slow and not paticularly helful!!

Cheers

Alex

Martin.Jirsak · October 11, 2021, 12:55pm

Hi,

What kind of issue have you exactly, please?

digidodo · October 11, 2021, 1:04pm

Cubase will not play back> audio recording ok but no playback and performance meter maxing out!

Have checked all drivers etc and setup should be ok but to no avail

Alex

skijumptoes · October 11, 2021, 1:06pm

Have you checked (Presonus) universal control utility and ensured everything is up to date?

Martin.Jirsak · October 11, 2021, 1:14pm

Hi,

Try to increase the Buffer Size, please.

digidodo · October 11, 2021, 1:53pm

Yeah ive done all that. I even downloaded bandlab to try another daw and it semms to be playing back ok?

alex

Martin.Jirsak · October 11, 2021, 1:57pm

Hi,

Is it a USB Device? Is it USB2 or USB3? Is it plugged to USB2 or USB3?

digidodo · October 11, 2021, 2:05pm

A usb3 into usb2

digidodo · October 11, 2021, 2:10pm

Sorry i should have said its ac powered and usb 3 from interface to usb2 in my pc

mkok · October 11, 2021, 4:32pm

Have you set up the output correctly in connections and then made sure that tracks are routed to the main out? I ask as these can be lost when using a different interface on existing projects. Worth a check.