Printer problems

Good afternoon.

(Apologies if you’ve already seen this: I thought I’d posted this a few weeks ago, but can’t see it anymore).

I had to do a factory reset of my printer under Windows (unrelated to Dorico), and now an old Dorico problem from years ago has popped up again.

Whenever I go to Dorico print mode, it hangs or is slow, refuses to show a preview and sometimes - though not always - displays “waiting for printer connection”. This happens also when the lay-out is set to “Graphics” already. I don’t have similar problems with any other program.

I never, ever print directly from Dorico (I wish I could disable it and make “Graphics” the default).

Does anyone recognise this and is there any way to fix this from within Dorico (I know I can select a different default Windows printer, such as print to PDF, but I don’t particularly want to change that. Also, I would prefer Dorico to not have *any* interaction with my Windows printer).

Many thanks!

Don’t you think it would help if you gave some context? Else how are people to help you? WIndows version, or Mac OS. Dorico version. Printer model and make.

And FWIW, printing from Dorico works fine. You do not explain your aversion.

Let us help you - but give some detail. That is not an unreasonable request.

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It’s the latest Dorico, i.e .6.2 Windows 11.

It’s a Fuji Docuprint printer, but I was rather hoping that was irrelevant, i.e. that there is a way that Dorico doesn’t communicate with my (default) printer at all.

Is this a network printer?

There is perhaps a similar issue reported here:

No, it’s not a network printer. And I’m on Windows, not MacOS, so don’t have an activity monitor.

For me the question remains if Dorico tries to communicate with my printer, and if so whether that’s something I can somehow prevent this commuication from happening. If not, the ‘solution’ to my problem may well be a Windows/setup thing, and therefore potentially difficult to fix (for the Dorico team).

Dorico does try to communicate with your printer the first time you switch to Print mode after starting the application. It kicks off a process to enumerate the printers connected to your system, and if you have a printer that for some reason takes a long time to respond to this process, Dorico will hang until the process is complete. There’s no way to disable this at present.

Ok, thanks for clarifying Daniel.

It would be a user-suggestion to by-pass this check when the lay-out is set to “Graphics” (and to allow for “Graphics” to become the default setting). No need to comment.