I have AI 7 loaded, a copy that I got when I bought the UR22. I decided to take advantage of the upgrade to Elements 7 that was offered. I paid for it and downloaded the software (“Cubase_Elements_7_Installer_win” is the name of the file.) However, when I try to install it, I am told that I have AI 7 already installed and there is nothing more to install. The Licence Control Center shows only AI7 as installed. That makes sense since I was never asked for an activation code for Elements 7. The upshot is I am never able to actually install the program. I am running Windows 7 64 bit. Any idea what the problem could be and what I can do to get Elements 7 installed?