Yesterday I downloaded the trial version of Cubase Element 10 to try to see if I like the software. The problem is that I received the activation key that I entered in the eLicenser. Except I made a mistake and pressed cancel while downloading the key.
So in the eLicenser I have an empty soft-licenser. And when I try to enter my key again, it always gives me the same error: This activation code has already been used. An activation code can only be used once to download or upgrade a license.
So I tried to make another request with another email address to test and the other error: A license of the same type as the one you are trying to download is already stored on the selected eLicenser. There can only be one such license present on a given eLicenser.
I don’t know what to do… I don’t want to buy it without even testing it.
Do you have any idea how to unlock me ?