I’m working with video but I cannot attach it properly.
This is the screen I get:
The sound doesn’t work either.
I can watch the video inside of Cubase 12 (and the sound works there), but not in Dorico 4. I don’t understand what is happening, any explanation and solution?
Can you provide us with the video file, or a small extract from it? You can send it to me via a service like WeTransfer to d dot spreadbury at steinberg dot de, and I can ask my colleagues in the video engine team to take a look and see if they can determine what might be going wrong.
Thank you! I’ve sent it to you.
Thanks for sending the video. It’s working OK for me here. Can I check that you’re using the latest version of Dorico 4, version 4.0.31?
That was it, I was still using Dorico 4.0. I’ve updated and now it works perfect. It’s the second time something related to not having updated the program happens to me . Thanks for the answer and for having test it yourself!!!