Hi @diegoalejo15,
let me repeat, because I want to contact Audient directly.
Cubase
. No Playback issues with Cubase and your ID4 MK II device
. No Record issues with Cubase and your ID4 MK II device
VST Live
. No Playback issues with VST Live and your ID4 MK II device
. Pops and Crackles while Recording with VST Live and your ID4 MK II device
You tried it with different Sample Rate and buffer size settings.
That’s correct?
Thank you,
Michael.
Correct.
Just to clarify, pops and crackles are heard in stack inputs, no matter if I´m recording or not.
No pops with layers, no pops with track playback.
How about audio tracks with Input set, and Monitor active?
In this case I hear just a few pops, much less than in stacks.
But hey I found something else: you know that I had to set global stacks because normal ones are not working (if I add one it works but when I save changes and restart the stack is freezed) well if I hide globals (clicking on the left button over the songs) I have signal and without pops, when I show globals pops start. All this problem has something to do with globals.
Would you mind letting us know what plugins you insert? Does it make a difference?
That is super weird, but thanks for the hint, we’ll check if we can find something.
Are all artifacts gone when Globals is hidden, including audio tracks with input and monitor activated? Also, does it make a difference if you select Layers or Stacks (or any other view) when the Global part is selected?
It doesn´t matter the plugin inserted, with no plugin happens the same.
Are all artifacts gone when Globals is hidden, including audio tracks with input and monitor activated?
pops still occur in tracks
Also, does it make a difference if you select Layers or Stacks (or any other view) when the Global part is selected?
oh god this is complicated:
Stacks with hided globals and the globals button (the one next to zones) disabled on the stacks window= no pops
In any other case or if I move to another tab (Layers, tracks, mixer) = lot of pops
Now, this I´ve discovered right now:
Layers with visible globals, no matter the globals button on Layers window= no layer pops
If hide gobals then also get pops in layers. (opposite to stacks behaviour)
I have reached to the conclusion that it works fine when there is nothing on screen (I mean no meter bars moving).
And this seems to be correct as if I minimize VL window pops disappear!
… thank you very much for your detailed and analysed answers. One more question, please. What will happen when only the NOTES Tab is visible?
No pops, no crackles?
/Michael.
… a second question. Can you please check the Preference “High Priority Mode”?
VL / Menu / Edit / Preferences → AUDIO / High Priority Mode
Thank you,
Michael.
no pops in Notes, Lyrics, Modules or Chords tabs.
That option is activated but there´s no difference de-activating it.
Are there any artifacts when no Stack is created? Or only when a global Stack is activated?
That is illogical (as opposed to everything else).
What is your blocksize (buffersize, latency) setting on your audio interface? You said it doesn’t matter, but we’d like to know if the quality (“sound”) of those artifacts change with buffersize. Furthermore, do they change/increase when you move the mouse?
no, if there is no incoming audio there are no artifacts, I have to use global stack as normal ones are not working.
I use 24 bits, 48 khz, 128 or 256 buffer size.
Artifacts do not change when changing buffer size or moving mouse.
Layers behaviour is different form stacks´s , to begin with layers.are working, stacks do not (only globals). The common things is that when I see nothing on screen (no visible layers or stacks) there are no artifacts.
Are there any news on this? Currently VL is unusable for me.
Pls try again with the next version (should be any minute). But we could not reproduce your problem until now. We need to examine the Evo, maybe that will help.
„ have to use global stack as normal ones are not working.“ - read through almost all of this thread and still don‘t understand. What exactly do you mean by that?
@fkalmus suggested using global stack as he seemed to have the same issue:
if I add a normal stack it works, I save changes, open the project again and that stack is not working anymore, no signal at all. Then I can add another stack, it works, I save the project and doesn´t work anymore.
Global stack is working ok.
Of course everything started when I got the Audient device, before I never had issues.
I mean global stack works ok but with artifacts, this is the other issue.
„it (doesn‘t) work(s)“ is not helpful. Originally it was about inputs not beeing updated which has been fixed.
What is it then that doesn‘t work, working with Stacks all the time incl. save/load, no issues.
That was the third issue and the only one fixed.
As I said the normal stacks have no input signal after restarting, no sound.
and the meters are stuck at that position:
In version 1.2.7 artifacts and this issue haven´t been resolved.
When you set “I2” to “” and then back to “I2”, does it work then?
If not, try audio connections, set “I2” to “” and then back to whatever it was, does it fire?
What’s weird is the meter display. It looks like it got a signal at some point, right?
We do this all the time. Start, New project, add Stack, set Stack input, save, exit, load - no signal?
[quote=“musicullum, post:38, topic:861036”]
When you set “I2” to “” and then back to “I2”, does it work then?
no
If not, try audio connections, set “I2” to “” and then back to whatever it was, does it fire?
no
What’s weird is the meter display. It looks like it got a signal at some point, right?
I don’t know if it shows the state as when was saved
We do this all the time. Start, New project, add Stack, set Stack input, save, exit, load - no signal?
no
One more question: does it work as track input (with monitor on)? If not, there is something wrong with your input signal.
