I was wondering if anyone else is having problems or has suggestions on how to fix my issue.
I am using the Apogee Jam Plus with the USB C to USB C cable provided by Apogee, iPad Pro 2020 11” running iPadOS VER 13.4.1 and using Cubasis 2 Ver 3.8.3
In Cubasis I can hear playback but there is no input signal coming in to record from my Apogee Jam Plus. I did verify that Jam Plus is connected in Cubasis under Setup/Audio/Audio Device. The Jam Plus shows a single green light which according to Apogee means it is connected and working with the recording software. Also on the Jam Plus I can see the guitars audio level going from left to right but it’s not showing in Cubasis on my Audio Track Channel or Mixer Chanel for Track 2. Can you think of anything I missed?