problems with upgrading from Cubase 4 to Cubase 13

Good afternoon. I’m from Ukraine, I’m using a translator. I used to use Cubase 4 for many years. And now I’m using a new computer and want to upgrade from the old version, I used to work on windows and now mac. And according to the instructions you sent me to continue the activation, I can’t do it, because I don’t have a USB-eLicenser, because I bought a cd with cubase 4 a long time ago and then such licensing flash drives were not on sale, I’m attaching a photo that confirms that I really own cubase 4, and I want to update to the latest version, help me with this problem, step by step, maybe there will be a video instruction.Thank you my account andriy083@gmail.com

Hi and welcome to the forum,

Was your Cubase version really Cubase 4? Wasn’t Cubase VST 4 by any chance?

Cubase 4 was always protected only by the USB-eLicenser.

here is my version Cubase , what version do you think i have?

I analyzed my disc and I can say for sure that I have cubase 4.0.1 released in 2006 and the disc is labeled Advanced Music Production System. help me to activate and update the program. Thank you.

Hi,

Yes, this is the correct version Cubase 4. Then you have to have the USB-eLicenser.

Did you create MySteinberg account back then?

I don’t have a USB-eLicenser, I didn’t create an account then, only now. help me legalize and upgrade.

Your proof of ownership would have been on the USB Elicenser. Since you never had one the software did not belong to you.

You can simply purchase the current version.

It’s on sale now.

help me i paid 100euro for this update and now i need to buy the full version 289euro,can you cancel the purchase and give me back 100euro and i will buy the full version

Hi,

You can do it on the Support page > Billing and Refund > Refund Instructions.