Yesterday, Cubase 10.5 was working fine.
Today, it started up without problems and I loaded the same project - but the moment I pressed PLAY, playback stalled for several seconds after which Cubase crashed (silently) to the desktop. When I tried to restart the program, nothing happened (actually it did in the background as the Windows 10 Task Manager showed Cubase.exe as running, but no GUI appeared on screen - so I 'End Task’d it). Thinking it might be a license issue, I attempted to run the eLicenser Maintenance program, which failed due to it believing other applications were running which prevented it from continuing (Task Manager showed no other active applications other than itself).
I rebooted the PC, and tried to run Cubase again - to be presented with a dialog displaying the following:
Application 'Cubase / Cubase Artist' has caused the following error: Process with the ID NOT found. Options: - Click <Ok> to abort.
I clicked and ran the eLicenser Maintenance program again, which failed for the same reason as before.
Googling suggested that VSL Synchron Pianos may be the culprit, so I uninstalled it and tried Cubase again - resulting in the same error. I therefore uninstalled Cubase 10.5 and installed version 10.0. After another reboot, Cubase launched without problems. My project complained about the missing VSL Library, but at least it loaded. I reinstalled Synchron Pianos and tried again - this time everything worked (albeit in Cubase 10.0 rather than 10.5).
I then reinstalled the Cubase 10.0 to 10.5 update, rebooted the PC, and tried to launch Cubase - resulting in the same error dialog as at the top of this post. Realising I hadn’t rerun the eLicenser Maintenance since reinstalling I tried running it, but it failed again - this time (although the PC was connected to the Internet) complaining that it could not contact the license server.
By now, I had spent 1.5 hours trying to get Cubase to run. As a last resort, I rebooted the PC for the fourth time and tried launching Cubase - and THIS time it loaded without errors. I was also able to load my project which caused the initial error, and it played back fine.
Does anyone have any idea what the problem could have been so that I can avoid having to go through all of this again should it reoccur?
I absolutely LOVE Cubase (I don’t remember what version I started on - but it was in 1997 [pre-SX3]) but its nasty habit of crashing silently is absolutely infuriating as without a clue as to what’s gone wrong users are left fumbling about in the dark when trying to find out what needs fixing…