Please, help!!! I couldn’t find any other way to contact Steinberg’s support other than posting it here.
Here is what happened:
I purchased Cubase Pro 11 using my Japanese bank’s credit card, however my settings were always set to English. Now, as I wanted to contact Steinberg’s support via E-mail, I couldn’t do it, because somehow only Steinberg Support part is set to the Japanese language and cannot be switched to English (see the screenshot below).
Even though, I tried to contact Steinberg from the Japanese page, but there is only a bunch of manuals available.
According to Steinberg’s policy as an Owner of Cubase Pro I am eligible for a support ticket.
Please help me. Thank you.