Qt5Network.dll is missing

WaveLab
1

Hi.

I installed WL 8.5 then uninstalled 8.0 a few days later. Things seemed fine, but today I suddenly got:

WaveLab8_5_64.exe System Error

The program can’t start because Qt5Network.dll is missing from your computer.

Tips for a safe way to fix this?

2

Simply reinstall WaveLab.

3

Sounds risky and a lot of work. I’m afraid of losing my presets, licenses, plugins, etc.

Not possible to simply download the DLL or something like that.

4

If you simply reinstall (do NOT unistanll anything), you won’t loose anything.

5

Oh. Thanks PG. I’ll backup presets and do that.

6

Reinstalled. Rebooted too. Didn’t help.

7

This is not normal.
Can you verify the presence of the missing file in this folder:
C:\Program Files (x86)\Steinberg\WaveLab 8\

I recommand to erase manually this folder, and install again. You won’t loose settings, don’t worry.

8

Check to see if your anti-virus program has moved the Qt5Network.dll to quarantine folder. It happened to me today when I luanched WL 8.5.10 Avast reported Qt5Network.dll is a suspected virus and moved the .dll to quarantine folder. I had to restore the .dll and disable Avast in order to use WL 8.5.

9

Yes happened here as well with avast: I excluded it from scanning and uploaded the file to virustotal.com and it found nothing.
To restore from the Avast Virus Chest:

  • open avast user interface (Right click on icon in systray)
  • goto Statistics
  • goto component status
  • click on Items stored in Virus Chest

from there you can right click on the file and choose your option.

Hope it helps

10

I updated Avast from definition 140827-0 to 140827-1 and went to the Virus Chest to scan the Qt5Network.dll again. It is now reported as --no virus –

11

Restore and exclude in Avast was it! Super thanks! :slight_smile: