Hi I’m trying to resell my steinberg cubase 9 that I’ve downloaded via download access code (which is lost by the way) and it says I need to provide the buyer with a backup of the installation file on CD, DVD or on a USB flash drive after I’ve deleted the registration on the website.
My question is, is this ‘backup file’ talking about the USB e-licenser or do I need to buy one and make a backup file on my own? The instructions seem quite vague :/.
Also, do I need to provide the buyer with the download access code I’ve already used?
(If anyone’s ever resold their program, please help )
I’m trying to use the request section on MySupport page on the site but it keeps redirecting me to the login page… Any ideas on why this is happening would also be useful too…