Random crashes, Cubase 11, MacOS Catalina

Hi there.

Can anyone tell by this crash report what is the cause of these crashes. They seem to happen randomly, out of the blue. Cubase crashes without warning.

Process: Cubase 11 [99301].pdf (339.1 KB)


iZotope Ozone is crashing:

Thread 162 Crashed:: Vst Prefetch Thread 0
0 com.izotope.audioplugins.Ozone
1 com.izotope.audioplugins.Ozone
2 com.izotope.audioplugins.Ozone
3 com.izotope.audioplugins.Ozone
4 com.izotope.audioplugins.Ozone
5 com.izotope.audioplugins.Ozone
6 com.izotope.audioplugins.Ozone

Please, make sure, you have the latest update installed. If yes, get in contact with iZotope, please.

Thanks for such fast answer! However, it isn’t always due to Ozone. Can you please tell me what the cause was here:

Process: Cubase 11 [8046].pdf (705.3 KB)

Edit: BTW, I do have the latest version of Ozone.


You are right, this is in Cubase. I would need the source *.crash file to be able to have a look deeper. And it would be nice to know the last steps you did before the crash.

Btw, could you try in the Cubase Safe Start Mode [Disable preferences], please?

Where can I find source crash file?
Sadly I don’t remember what I did back then as it was nearly a month ago.
I can open it in safe mode, what then? Because sometimes Cubase will work without crash, but sometimes it will randomly crash. Impossible to predict


Mac: macOS Console utility > User Reports folder or Crash Reports in macOS 10.15 (or ~user/Library/Logs/Diagnostic Reports).

Observe, if Cubase is crashing.

It would be great to report the crash immediately after, when you remember the last steps.