STEINBERG Please improve and share this information! there is thousands of your users having this problem as I can see now, just make a re-search on this forum typing DCOM and you will find a lot of people experimenting this…
Today was my most frustrating day ever! I spend it all day trying different things to get this solved, since Im working daily on Cubase and to wait tech support is impossible. So I found the solution and I hope this can help to lot of affected people using Windows.
This problem seems to come directly from Windows and its related to: DcomLaunch / DCOM Server.
step 1 unplug your USB dongle and make a clean uninstall of eLicenser.:
step 2 open CMD with admin rights:
1 Type: sfc /scannow
wait until the process is finished.
step 3 edit registry to fix DCOM by following this steps:
- Type or paste ‘regedit’ into the Search Windows box.
- Navigate to ‘HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Ole’.
- Delete these four keys if they appear, DefaultAccessPermission, DefaultLaunchPermission, MachineAccessRestriction, MachineLaunchRestriction.
- Reboot your computer.
step 4 re-install eLicenser and plug your dongle again.
The step 3 will make the work, however, I recommend to do the 1 and 2 for clean any kind of problem.
I hope Steinberg can improve this information and share it to help a lot of people!