Recording is not working in Cubase LE AI Elements 9

I’m currently trying to record a guitar through a Steinberg UR12 and nothing seems to be coming out at all. Cubase is picking up the input and when I play the bar lights up but the recorded file ends up being blank and mute. Would appreciate help here as I am novice when it comes to recording software. Thanks.

Here is my setup

Hi and welcome to the forum,

Could you try in the Cubase Safe Start Mode [Disable preferences], please?

I would also try to reinstall Cubase. Make sure, you install it as administrator, please.

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I just reinstalled it as administrator and the same problem remained, I tried running Cubase through safe mode but I cannot get it to start in safe mode (I tried pressing cntrl + shift + alt during the start up but nothing came up).